Love the staff, super friendly. Located in a perfect spot. I will go again and do business with you guys.
Efrain
Efrain,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
We will be back!
Great place to stay. Wonderful location, clean, nice staff, beds were good, and our view was amazing. Only suggestion we have is to separate the smokers who spend all day smoking on their balconies.
Sara
Sara,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Carolyn
Carolyn,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 1 日
8.2 Rating is way overrated
The hotel fridge did not work, there is no ice machine on the premises and when taking a shower it floods the bathroom floor. They have an 8.2 rating but it shouldn’t be any higher than a 5. We also were pitched a 90 minute presentation for their vacation rentals, which we declined. There are plenty of other hotels at the same price point in Gatlinburg, pick one of those hotels.
TODD
TODD,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Charlotte
Charlotte,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Great value for a great stay
The staff informed us they had just purchased the property. They asked us to report any issues. The property was very nice. Great location. The property does need to be updated, but they already have that planned. Overall I would definitely book again tomorrow.
Jason
Jason,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Sue M.
Sue M.,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 25 日
It was okay
Th room was really ran down but the bed was comfortable. The shower did not drain right. It was clean except the stains on the carpet. We stayed in the upper part of hotel, so we didn’t get to enjoy the amenities. We stayed out of the hotel most of the time. It was convenient to the main strip and we were able to take a trolley to get back up the hill to the hotel most of the time. The customer service was wonderful and the hotel is under new ownership and management so I’m sure they will fix it up to be a very nice place.
Brittany
Brittany,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Clean and beautiful room! Looking forward to booking again!
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 24 日
Place was good the only problem was the entrance to the parking garage was to narrow
Rosa
Rosa,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 23 日
Great place
Great place to stay. Our stay was comfortable and quiet being that it is not directly on the square. I would recommend to anybody who is looking for a great place to stay. The only downside is they will try to get you to attend a timeshare meeting. But just say no and go on.
Paul
Paul,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 20 日
Yuarki
Yuarki,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Always a nice stay
We have stayed at this property for 3 years in a row. No complaints! Our family enjoys the spacious rooms and the pools. There is lots of bear activity if that is something interests you. It is far enough from the main drag in Gatlinburg to be quiet but close enough to walk to everything. Highly recommend!
Lauren
Lauren,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
The hotel was very nice can’t wait to visit again.
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
The Town Center Resort
The hotel was good, it was bought out by another company 2months ago and will be getting many renovations, but beside that we had a 1 bedroom, pull out sofa and full kitchen…. We enjoyed ourselves- the room did have a closed in smell, but do to us driving in I bought cleaning products to wipe tables and spray beds and everything went well.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Will not regret
Everything was amazing! We will definitely be staying again soon!
Leslie
Leslie,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
TeeJay
TeeJay,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Had a great time interacting with others and quite comfortable.
Tony
Tony,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
William
William,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 7 日
Skip this place.
Skip this hotel even if it's your cheapest option. I'm not sure housekeeping did anything but make the bed and ensure there's toilet paper. There was hair on the shower wall. I noticed the dirty washcloth after my shower on the curtain rod. It had been there a while, the part touching the curtain rod had turned orange. There were stains on the some of the pillowcases. I needed a flashlight to walk down the stairs at night since none of there exterior lights work. If I hadn't had an exhausting day and found the stuff after I'd settled in already, I would have run. This is on top of the stuff other reviews mentioned. There's a laundry list of stuff they want you to do to check out.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
family vaca
The location is wonderful and great pool and hot tub. unfortunately the kitchen was an issue. The knobs to the stove are on the front and reachable of my 2 year old. The only way to use the dishwasher you have too open the refrigerator to open it. The 3 cookie sheets were all dirty. I have stayed here for the last 4 years and love this place-was a little disappointed.
Luanne
Luanne,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Brandon
Brandon,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Good visit.
Decent hotel room. A little dated but roomy and all the comforts of a suite. Good rate. Only problem was the shower didn’t have an inside shower mat or a no slip surface. A little risky at our age. Had to carefully hold onto the little rod inside. Otherwise a great location near downtown and a good room for decent money. Stayed here last year as well.
Robert
Robert,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
We went for a long weekend. In our original room the air conditioning broke on our first night. We were upgraded to a suite and the room was phenomenal! We have already discussed going back and staying at this hotel.