Dirty and the clerks were arguing at the front desk.
Brandon
Brandon,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 11 月 3 日
The rooms where fine. However I reserved a premium hot tub room. They charged me for the said room. When I went up it was just a regular room. When I went down to ask why I'm not in the premium room. They said it was broken from another guest. I booked the room 5 months in advance I told them they should change the price of the regular room (from 5 months ago) and maybe inform me before charging me. They said theyre giving me a discount for the regular room as it's $20 less than the current cost. I tried to explain to them that the cost for that room 5 months in advance is much cheaper. I had no other place to stay. I will be asking hotel.com for my money back
RAFAL
RAFAL,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 12 日
Very disappointed.
This was a poorly maintained property for the amount of money we spent on this room. My wife was too scared to stay so she moved my daughter and herself to another hotel for the night. While there is a pool, it is not maintained nor open. Maybe a piece of toast for breakfast. The pictures on the website are absolutely not accurate. We will never be staying here again and we have a lot of future events in Rantoul.
Joan
Joan,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 26 日
Place was trashy and run down and dirty
Robert
Robert,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 8 月 26 日
Jack and Charlene
Jack and Charlene,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 8 月 25 日
It smelled bad. No towels tub clogged
Tammy
Tammy,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 8 月 24 日
Dirty,Unkept
Terrible. Rooms were dirty and smelled of smoke. The entire property was unkept and a mess. Stayed one night and tried to be refunded for the second night and staff refused. DO NOT STAY AT THIS MOTEL.
Adam
Adam,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 24 日
Only as a last resort
Julie
Julie,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
Matthew
Matthew,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 11 日
Dirty room. smoke smell in everything from the bed to chairs to towels No lock above door. No ice machine. Only one rag for two nights. Noisy from neighbors.
Don
Don,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 8 月 10 日
Lance
Lance,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
I don’t believe it was fully advertised that this was a motel style stay. The staff was nice and check-in was quick. I asked for a non-smoking room and the room still had a cigarette scent to it. The bathroom was quite small but the mirror and counter size was good. The bed was very uncomfortable. The pillows were the worst part. Each bed only came with two pillows (one for each person on bed) and they were thinner than paper. Not a comfortable sleep at all. Check-out was quick.
My friend also purchased a room but we had a wedding so they were unable to check-in until around 10:30pm. When they got there they were told they gave away their room and made them pay an extra $40 to get a different one. That is completely ridiculous when they had a room purchased. I have never experienced that before anywhere else.