貝斯特韋斯特老磨坊旅舍 (Best Western Old Mill Inn)

Stayed in the hot tub suite for a romantic getaway with my wife. The staff at the front desk was very pleasant during check in. The room was very well maintained. The bed was a little stiff but not too bad. The hot tub was great. The only downside was there was a musty smell in the stairwell that another guest informed us was caused by one of the hot tub's overflowing a week or so prior and flooding part of the building. The hotel is in a kind of weird location back behind some other buildings but it's located within close distance to several areas. I would recommend this place.

Great king/spa room. Very spacious, many windows, comfortable bed.

Great customer service and easy check in & out. The hotel seemed a little dated but the room was very nice and very clean. Thoughtful items such as mints, bottle of water and a black washcloth marked “cosmetics”. Would definitely recommend.

Made reservations for 5 rooms for a company party, 2 of which were supposed to be pet friendly, but upon check in only one room was designated as such. Pricing for all rooms on hotels.com app was reserved at $80 plus tax and fees, when checking in each room was charged $86 plus taxes and fees. I chose this hotel because my wife and I stayed there for an anniversary two years ago and had a good experience... Not so much this time. The room that didn't get put in the "pet friendly" area got called and told that animal control was coming to take their dog while we were out eating, this after being told while checking in that if there were complaints they would call and have an hour to take care of the issue! Needless to say we all were very upset about the conflicting policies coming from each different hotel employee! Especially since after returning to get the dog we were told animal control was on their way to take the dog. If you are going to call animal control because a dog barked a few times in the evening maybe don't call yourself a "pet friendly" hotel!! On a positive note the rooms were clean & comfortable and the breakfast was as good as we remembered from the previous stay but... Overall was very disappointed with this stay and not sure if we will ever return to the best western old mill in Omaha.

Clean, updated room. Nice pool and breakfast had a good assortment of food and drink. Staff we interacted with were friendly. Would definitely stay here again.

Hotel was nice. They offer quite a bit.

We stay here every time...

The staff was amazing, helped us change a room for free. Hotel room was decent. The bed was a bit to firm for me and the pillows were way to small. I suggest bringing your own if you are as picky as me.

Check in was efficient and courteous upon arrival. Elevator has a very strong odor that is unrecognizable. The beds are hard and worn out to the point you find yourself holding on for dear life all night. The pillows are out of fluff and smell of every head that has ever laid on them. We reluctantly stayed here two horrifying nights.

We’ve stayed here several times and overall it’s been a good experience. The room was comfortable and breakfast good. We brought our dog for the first time and it was good for her too. I would have rated higher, but was disappointed the hot tub was removed (one of our favorites) and the pool was cold. The tile surrounding the pool is very slick when wet and several children fell. The pool area needs some safe guards.