Booked this hotel based on the amenities and reports of cleanliness & comfort. Staff was accommodating and helpful, but room was 2-star at best. Dirty mirrror (I mean, come on, gross- if that's dirty, what else is?), no bathroom fan so rust was apparent, stains on carpet, dirty nightstand surfaces, clock that wouldn't set, splattered walls. Bed was pretty comfortable.
"Hot" tub was room temperature so we asked that it be turned up. Were told it was and would be hot in 45 min. Checked in an hour and still tepid room temp water so went to bed. (Checked hot tub temp next morning out of curiosity and it was cold.)
Breakfast was pretty good with decent variety. (Needs more fruit though.)
Really disappointing they didn't have a properly functioning hot tub, and my guess is it's not getting fixed soon.
Despite the rest of the issues, I'd probably stay there again if it wasn't for that. Clean room, hot soak, and decent breakfast were on the top 3 list. 1 of 3 doesn't cut it.
