Didn’t give me the room I booked and then put me in a smoking room that was absolutely awful. Hurt my eyes and my fiancé has asthma. They finally switched us after I complained. Wouldn’t offer any comps for the trouble.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月11日
Wayne
Wayne,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月31日
This property is fine for a nights stay but i wouldn't do an extended time. The rooms were very basic which is fine. They were clean and comfortable but the casino area has a heavy smell of smoke which i found unpleasant.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Gabriela Guadalupe
Gabriela Guadalupe,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Kathleen C
Kathleen C,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月20日
When we arrived at check in they did not have a reservation. Then we showed them the app with the dates and that it was paid. The person who was, taking care of the matter, I can’t say helping us because he just rolled his eyes like we were annoying him. We were polite and Never said anything out of line. He just didn’t want to be bothered. The rolling of the eyes continued through we requested a smoking room. It seemed that was the bad thing to say. We then said we would take anything just to get into a room. Saturday about 11:15 there was a knock on the door reminding us that check out was at 11. We told the lady we had the room till Sunday. She said we needed to go downstairs they had us checking out on Saturday. We went downstairs explained the situation.i handed the lady my phone so she could confirm the reservation. She was polite and apologized and fixed our room cards. I asked what would have happened if we were not in room when they knocked. She said we would pack your room and bring it to the lobby. She then said we would hear from manager and as of now have not heard a word. We were polite and understanding and just wanted the matter resolved. But we still talk about the eye roll. This was not our fault they did not have our reservation.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月9日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Norma
Norma,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月30日
All was good with the room except there was no refrigerator or microwave in the room. Also the electrical outlet by the desk did not work.
Wayne
Wayne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Darcy
Darcy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Very nice
We stopped in for a night on our way from Georgia to Texas, we loved the casino, the room was nice and clean, the crab leg buffet was amazing! It was a nice little stay to break up our long drive. Would definitely stay again
Shannon
Shannon,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Dontaerius
Dontaerius,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月23日
Not great
Place is old . A bit rundown. Smells like cig smoke
Scott
Scott,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月20日
trashy people only
Don
Don,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Denasia
Denasia,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月11日
Becky
Becky,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月9日
Sandra
Sandra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Melissa
Melissa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月5日
The room was lovely and we enjoyed the hot tub and casino convenience. The 50 charge for the buffet on Thanksgiving day was excessive. We put a room service request on our door but was ignored. We just wanted some new towels. We enjoyed our stay and would probably go back
Carol
Carol,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Nice hotel stay
Room was clean and comfortable
KELLY
KELLY,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Meda
Meda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Thoroughly enjoyed it
Really enjoyed the hotel and the view was amazing. Amenities were good and we definitely see ourselves coming back.