Wont be back.filthy. stains everywhere.nothing looks like its been cleaned for 10 years. The furniture was dirty.it smelled like someone smoked a cigarette right before we walked into our room? The nicest thing about the room was the size. The room we rented would of been amazing if we trusted the pull out couches were clean to sleep on..or th4 jacuzzi tub worked..or looked clean..
The clerk that checked us in was amazing she was pleasant friendly very professional made us feel very welcome
Silvano
Silvano,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月20日
Brian
Brian,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月19日
The parking lot was littered with drinking cups and paper. The furniture was old-looking and unappealing to sit on. The bathtub had a crack in the bottom making it not inviting to use.
Quentin
Quentin,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年8月19日
The hotel was formerly an Holiday Inn, and those are usually good hotels. The room was spacious and clean.
Kenneth
Kenneth,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
big surprise
I was surprised by the beautiful large rooms. Very nice. Also very quiet. This surprised us considering the location.
Sandra
Sandra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月17日
Anniversary escape to Erie. Good value and nice place.
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月16日
I booked 4 nights. They had me in for 2 nights and then charged me again. Said i shouldn't have used expedia to book. Tried to make me check out after 2 nights. So had to talk to manager again. She talked to me like I was some kind of idiot. She finally said she contacted Expedia to get payment and i was good for a couple more night's. I have yet to receive my payment back for the nights they charged me twice for. Water Park is not included in the stay. So had to pay another $150 a day for that. They only clean the room if you are leaving. If you need fresh towels or the trash picked up, you have to go to the front desk. Hair in the bathroom from previous guests. Bottom of tub hadnt been cleaned in who knows how long. I had to clean it myself.
Overall not worth the money you pay and definitely need to work on customer service skills. 0/10 DO NOT RECOMMEND!
Casey
Casey,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月16日
Grande chambre.
Karine
Karine,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月16日
Tammy
Tammy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
Two Thumbs Up
Check-in was seamless. Great service by front desk female when we ran out of body wash - great communicaation and timely response (also a benefit that she speaks 4 languages😯). Breakfast was filling and tasty. Despite being attached to Splaash Lagoon, room was surprisingly peaceful and quiet. Would stay there again with no hesitation. Only critique is to upgrade the signage from a banner to an actual permanent fixture.
Andrea
Andrea,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月14日
Nice staff. Quiet room. A variety of food for breakfast.
Diane
Diane,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月12日
The building shows its age.
The floor on the breakfast area was sticky.