El hotel se siente viejo la falta una buena inversion en las instalaciones
El personal muy amable
La calidad de la comida debe de mejorar
Alejandro
Alejandro,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月22日
Es pequeño pero tienen buenos detalles que no los tienen hoteles más grandes.
El personal súper amable y su spa muy bonito
sofia
sofia,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月17日
Had a great time , staff was amazing everyone was great would definitely go back
ELIZER TITO
ELIZER TITO,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
The staff was super helpful , family oriented food & drink options. Safe place to stay.
Marie
Marie,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月13日
The fact that a male guest shoved a woman to the ground and was not asked to leave says all you need to know about what the resort feels about the safety of women.
Rod
Rod,5 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Safe
Florian
Florian,12 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月31日
David
David,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月11日
Servicio perfecto, comida muy rica con muy bien sabor, muchas actividades, mucha variedad de comida y bebidas.
Alexis
Alexis,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
We have visited Dreams Aventuras Riviera Maya twice now, over the last few years. It's a great resort, not too big. Not fighting over pool chairs like a lot of places. Kids loved the water slide. We enjoyed having the Preferred Club pool option. The service was amazing, everyone so nice and helpful. Paulina was great, always around to help and give me advice on activites and the resort, whenever we needed it. We had the resort help us with family photos also, and they turned out great. I am confident we will be back to Dreams Aventuras!
David
David,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月7日
Tamra
Tamra,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月1日
So we thought it was in Tulum, despite the distance from the airport and Tulum….this resort is 10/10.
Annesia
Annesia,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月28日
Victoria our Room service lady was phenomenal best experience we have ever had! We were celebrating our 50th wedding anniversary and she and Maya our concierge were perfect and bent over backwards to make our stay wonderful.
Thank everyone from us
Larry and Cheyrice
Cheyrice
Cheyrice,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月26日
El hotel es maravilloso y tranquilo tiene una pequeña bahía que te hace disfrutar con tranquilidad el agua de mar, todo magnífico la comida exquisita y deliciosa, las habitaciones limpias y grandes con una vista estupenda hacia el mar
Rene
Rene,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年6月22日
Maria de Lourdes Silva
Maria de Lourdes Silva,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月21日
Great dining options and friendly staff. No issues.
Neil
Neil,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月19日
Emilio
Emilio,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月16日
Dreams Aventuras is a very nice resort.
Pros:
1. The entire staff (and I mean every single person who works there) are extremely helpful and friendly.
2. Staff very responsive if called for assistance (they respond within minutes)
3. Our room was always ready and taken care of (Thank you Maria - you are tops)
3. Very clean and well maintained
4. Explorer Club for kids (we had our 9 yo -she loved that)
5. Enclosed bay for swimming and snorkeling
6. plenty of lounges available by pools and beach
Cons:
1. Food was ok but not what expected as compared to other resorts (we have stayed at several)
2. Excursions from resort were very expensive considering what you got. (i.e. $505 for 4 1/2 hour snorkel with turtles (lasted about 25 minutes) and swim in a cenote (about 25minutes) small meal and relax on beach for about hour (which is what we were doing at resort anyway) - the rest of that 4 1/2 hours was drive time in a very packed small van.
3. The free Playa del Carmen shopping tour provided by host was ok except we were dropped a few blocks from the shopping district, which made for a very hot start to the shopping, and once again the van for this was packed, had poor suspension and limited AC which made for a horrid ride with and aching backs by the time you returned.
Lisa Jane
Lisa Jane,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月11日
We love it! We had a very good time, food and drinks were amazing. Preferred service and pool super 👌
ALICIA
ALICIA,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月10日
Wonderful staff!
Bridget
Bridget,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月9日
Excelente hotel
Carlos
Carlos,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月9日
Dreams was a great vacation but it is a much smaller resort which I did like. This limits your choices for food. However it also means you’re not walking a mile or two every time you want to go to the pool. The beach isn’t a real beach, not a downside for me personally as my family and I prefer the pool but I know many would find that off putting. As for food, we tried the grill, the Mexican restaurant and the Italian and since we don’t do sea food on vacations we did not go to any other place. The food was great - nothing compared to a Sandals or some other 5 star resorts but you get what you pay for.
Harpreet Kaur
Harpreet Kaur,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月3日
Muy buen personal
Carolina Maria
Carolina Maria,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月1日
TERESA
TERESA,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月31日
Not crowded
Great food bes was very nice
Had problem with A/C but they compensated me for that
Would return
But did not receive any Hyatt points for stay because i booked with expida