My stay was a bit stressful. I could not get local channels on the TV. The manager couldnt either. The maintenance man came, however I was getting ready to leave.
Vivian
Vivian,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
Towel Gate
Our stay started off ok. We had 2 rooms. One room had 4 people and the other room had 2 people. I had made a request for extra towels at the time of reservation. When we arrive each room on had a set of 3 towels. I was staying in the room of 4 so I asked the room of 2 if I could use one of their towels. When came time to check out the desk clerk wanted to charge me for a missing towel from the room of 2. I repetitively explained to the desk clerk that the room of 4 was short a set of towels and that we got the extra towel from the room of 2. I was given the run around about how the matter would be taken care of. I offered to unpack my belongings and show that I had not taken the towel. I was finally given my full deposit back in the hopes that the clerk honors his word by not charging my credit card after I leave for a missing towel. Honestly I believe the cleaning staff picked up all of the towels and didn’t count the towels the first time they cleaned the room. They would have noticed then that we had extra towels in the room of 4. Furthermore, the occupants of the room of 2 were constantly locked out of their room which resulted in them having to repetitively going to the front desk to have the key reprogrammed.
All in all the staff was very courteous and aside of the towel-gate and rekeying issues the stay was ok.
Cherith
Cherith,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
I recommend this place,
Patrice
Patrice,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月18日
There was a roach in our room and there was a sign on the mirror stating that they only wash the sheets and towels every three days.
Stacey
Stacey,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月3日
It’s seems they are remodeling because there was painters tape on walls and half painted hallways. The room was too large for the AC to completely cool down. Quiet and clean room. 3 star hotel
Kelli
Kelli,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月29日
Denise
Denise,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年7月20日
Front desk took too long when there was only two people, and it was already in the evening, room had a weird smell and had a humidifier in it, which I’ve never seen in a room, the swimming pool looked like it needed to be scrubbed
Vanessa
Vanessa,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月13日
Anggie
Anggie,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月13日
Thanks Hurricane Beryl!
I decided to book a room at the Super 8 / Port Arthur after losing power in Houston. Check in wasn't an issue and I was in my room in no time. Plenty of restaurants within driving/walking distance. The only complaint with the property was that the walls were thin and other guest got a little loud after sundown.
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月11日
Excelente atención, la habitacion muy limpia y en excelente estado, el baño y las camas en excelente estado y limpios, el personal muy amable y servicial.
Anggie
Anggie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月9日
James
James,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月26日
Área tranquila y con buen espacio
Marvin
Marvin,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年6月16日
Decent stay but place is Old and dated. Breakfast was Beyond underwhelming
Kristina
Kristina,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年6月14日
It’s was dirty and had insects the employees were very rude and didn’t want to give me breakfast, which came With room
Sentresha
Sentresha,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月6日
Joseph C.
Joseph C.,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月2日
I like everything
Daquana
Daquana,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年5月24日
Brenda
Brenda,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年5月10日
Moya
Moya,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年5月6日
Front desk staff were above average. Not the cleanest bathrooms. Fair accommodations.