We walked into our hotel to find the check in desk was at a different hotel a block away. Upon check in we were not notified of construction or that the pool did not work! Or that the pool and continental breakfast was not in our hotel. We had to walk outside a block in -10 degrees to get to the pool to be told it did not work. Same agin in the morning for breakfast!
Our room consisted of 2 beds a dresser and 1 night stand! No closet or place to hang anything, no desk, no chair, no headboards, no pictures. Water spots on shower ceiling, stick in window for security, coffee cups and fixings w/no coffee pot! Everything had visible Sheetrock debris/dust. The wall heater knocked all night trying to heat room, and the refrigerator was dirty and clunked on and off as well. The television didn’t work but after an attendant came down they said we needed a box but since we didn’t have one we would have to look up and manually type the channel in to see if that one was available!! All in all the worst stay I have ever had. I have attached pictures
Alice
Alice,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 21 日
Cathy
Cathy,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 12 日
DUSTY
Though it was nice having a brand new room, freshly painted and new floors... the room was DUSTY!!!! DRYWALL DUST EVERYWHERE!!!!!!
Christine
Christine,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 11 日
Two hotels together, one is closed and its entrance is blocked off so you had to go around. There was a sign on the closed door but you are too busy being bewildered and looking at the demolished corridor to notice off the bat, then no elevator working on that side. Hope they have improved it and the remodeling is complete.
Wendel
Wendel,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 4 日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 30 日
Right by the River
Our hotel room was very spacious! The beds were kind of hard. The bathroom was a little dirty. The room needed to be updated however they were working on it so I look forward to seeing it updated!
Alicia
Alicia,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 11 月 23 日
Not a good hotel!
Had to leave lobby and drive to a separate entrance. There was two hotels using the same lobby. They were remodeling and it wasn't cleaned up. Beds were hard as rocks it was way too expensive for the condition. And having to drive around the back of the hotel.
Jeffery
Jeffery,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 11 月 19 日
The Hotel was part of another hotel and staff was hard to find for check in and check out. Room was large but had old furniture. Worn out recliner that looked to be from the 80s. Bathroom ceiling was in bad shape as was the floor.
Dan
Dan,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 18 日
GOOD
Ricardo
Ricardo,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 11 日
Very friedly people.
Terry
Terry,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 10 日
Great Stay
Room was absolutely wonderful! BIG! Loved the couch and had a recliner that was amazongly comfortable!
Diana
Diana,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024 年 10 月 26 日
Good view of the river and breakfast. Very confusing that you have no sign for Eagle Ridge. Put in a handicap room. Tv needs to be upgraded. Noise from the refrigerator.
David
David,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 25 日
The breakfast was good with more options than most places I stay. The hotel was good!
Blake
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 25 日
cory
cory,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 10 月 21 日
Kathryn
Kathryn,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 10 月 20 日
Average
Ricky
Ricky,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 16 日
Pool was great Breakfast good room was clean
Bryan
Bryan,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024 年 10 月 16 日
Currently under construction, but a very nice stay. We had a jacuzzi room to soak out the kinks from driving.
Chris
Chris,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024 年 10 月 16 日
No working wi-fi 👎
Patricia
Patricia,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 10 日
The property was under construction, so noisy. They put us in a large room that was great but it was right next to the construction being done. Plus, it was on the first floor so couldnt open up the blinds because the construction workers were hanging out there.
Sherry
Sherry,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 9 日
Easy access to I-80, and just down the road from Mississippi River Distillery if you want a night-cap before bed
Inger
Inger,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024 年 10 月 1 日
The check 8n process was a bit unusual. There was a sign on the check in desk that said we needed to go to the hotel next door. We were given our keys and had to return to the original hotel to go to our room. Room was comfortable, however there was a lot of noise from the room above ours very late into the night and early into the morning hours.