Front desk charged us twice for our stay. When we asked the manager to look into our issue he was terrible. Zero help.
April
April,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月7日
Helge
Helge,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月16日
I do not appreciate that I had to pick up the phone and call someone to come to the front desk during normal check-in hours. We have stayed here many times, and their customer service has steadily declined. It’s also noisy; I can always hear the next room’s tv. Otherwise, a satisfactory stay.
Emilie
Emilie,1 晚旅行
Travelocity 真實旅客評語
6/10 不錯哦
2024年10月15日
Room was pretty good.
Breakfast was very slim. Juice machine didn't work. No water or drinks, other than coffee. Waffle machine worked. There were some apples. Half full gallon jug of milk for the cereal.
Larry
Larry,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月14日
Broken juice and ice machines. Soda machine not working. Bathroom could have been cleaner. Access to a drinking water source.
Jeanette
Jeanette,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月5日
The guy that checked us in was an idiot told us our room was on the second floor asked again to make sure heard him right came down and questioned him to make sure we heard him right again fyi 115 is not on second floor. TV was hard to navigate had to hook it to a different internet bc super 8 doesn’t have internet for it to hook to and that’s the only way to watch tv. The hot tub in the room was dirty. I will never stay there again not usually one to write reviews but worse stay I have ever had anywhere
Jessica
Jessica,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月30日
It was convient for the area we needed to be but was a mess and service was not good, Our keys did not work when left and came back. Back door we came in was a bunch of garbage. Rug in room had a big hole in floor and TV was not set up for use. Juice machine for breakfast was not useable same as pop machine.
Linda
Linda,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月29日
There was trash all around the north door that we used to come in and out
James
James,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月28日
It was okay for the price. Run down, toilet flush sounds like a banshee, WiFi didn’t work and we couldn’t get anything on the TV. We waited about 5 minutes for someone to come to the front desk to check us in.
Michael
Michael,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月23日
Exterior sign not lit up should have been our first red flag. Able to check in quick but hotel in general needed some updates and TLC. Fixtures in bathroom had begun to rust that carried to towels and overall cleanliness seemed at a minimal standard. We light bulbs missing from fixtures. Beds were comfortable and slept well until morning when spotted a large bug that resembled a bed bug on comforter sheet
Called from front desk (as no one present) who sounded surprised and noticed it was the same person from the night before came, immediately spraying around my bed but not my niece’s bed and swapped our rooms right away. Next room was slightly better but my niece noticed a bug running around in shower curtain seam and became uncomfortable. When talking to desk second time, staff became defensive and accusative. They came in and changed out shower curtain but said they would not move us or refund us any portion of our three night stay we booked. We left and found a different hotel in another town further away.
Erin
Erin,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月22日
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月22日
Hard to understand staff. Very junky and dirty around hotel. Average to below average room cleanliness. Mattress and pillows were nice.
David
David,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月19日
My wife has numerous bites from bed bugs. We left a dead one on the sheet in one of the beds in the room. (I have a picture of it). Several things were “Out of Order”, There was no breakfast or anyone staffing the front office when we left in the morning. Will not stay in a Super 8 again. I would have demanded my money back, but I paid through Expedia? I will not use Expedia again, w/o some compensation or incentive for doing so.
David
David,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年9月18日
Roger
Roger,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月17日
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月16日
towels very thin and frayed. Door did not have the extra security latch. when returned to hotel late we did not have to use our key to get in as door was not locked. Breakfast had small pastries that were purchased at a grocery store.
For $160/night I would have expected a much nicer stay.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月14日
Rooms had a strong odor
Edward
Edward,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月31日
The hotel didn’t have our reservation through Expedia. They had a room available, but charged me Way more than what was listed on Expedia. The room was very outdated, dirty, dark, and smelled like smoke, despite being a smoke free room. The pictures in the listing are extremely misleading. And we were rudely rushed out at 10:30 even though checkout was 11:00. Definitely will Not stay here again.
Susan
Susan,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月12日
Do not stay at this property. It is not cared for. Pool is closed with toys in it. The meeting room looks like the family is living in it. The staff is rude. The room is the worst I have ever stayed in. Across the street is a motel. Owned by retired couple should have stayed there. Everyone in town even says the motel is better than this property. The staff at the hotel do not care about you or your stay.
David
David,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月11日
Odor in room was noxious, air conditioning was working properly and the carpets needed to be vacuumed
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月8日
The manager screamed and yelled in my face the night after my wedding. I’m very pregnant as well. We put in our reservation that we had pets and he said that we didn’t tell the desk so we had to pay a $200 fee. When I tried to explain that we did inform them as it was in our reservation he screamed and yelled at me in my face and threatened to call the police on me. The Wi-Fi was horrible and the bedspread has stains everywhere as well.
Alex
Alex,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年7月6日
Awful
Hotel is in terrible condition. Leaky stool and sink. Carpet torn. Entrance is really bad and not taken care of. Swim pool boarded up. Weeds everywhere. Lawn not mowed.
Clerk at desk very nice.
Continental breakfast so sad. Scary to even sit in lobby. Needs state inspection.
Never stay there again. We were there for our mothers funeral.