My first impression was Jenny. She was kind, friendly, and accommodating. While I did not get the room I had booked, (small oversight, no big deal) the room I got was sufficient for my needs aside from the shower. Jenny called me almost right away in my room to say she had made a mistake and could move me. I had started putting my things away and had my shoes off. My first impression of the room was the smell. It smelled like a military foot locker. Musty/moldy. There were holes in the wall (housekeeping said it was from racks that were there before), the Air Conditioning worked when it wanted to. The shower did not have a bar for me to use when getting in and out and the floor was a little slick in it. That being said, the bottles of shampoo, conditioner, and body soap on attached to the wall were very nice, smelled nice, and were a convenient addition. I'm thinking about doing this in my own shower. The bed was uncomfortable, but not unbearable. Breakfast, THE BREAKFAST! That was outstanding and I was thankful for the croissant. While I do not intend to ever stay at this hotel again, the staff more than made up for the lack of upkeep the previous owners seemed okay with. I have high hopes for the new ownership at this location and am glad they're getting the right people in place to right the ship. Thank you.