The staff was horrible! They did not smile, were not friendly at all, did not tell us anything about the facility (breakfast being served, where to get ice, the pool area etc), gave us the key and pointed to the hall our room was. Key did not work and had to go back to front desk. They gave us a “handicap” room on first floor facing parking lot, could not open curtains at all! Very small sink area. Shower needed some kind of rubber mat in the tub, VERY slippery especially for a handicap room. Shower made a loud whining sound went on. Air conditioner, made a loud rattling sound when it was on. When we left in the evening to get dinner, the two employees behind the desk did not look up or acknowledge or speak to us at all (and there was no one else in the lobby that they were helping). Hopefully this is the only AmericInn like this. You definitely need to have a friendly and helpful staff.