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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain Helen hotel with indoor pool

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Helen Downtown

Room amenity
Exterior
Indoor pool, a heated pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi
Restaurant
Tucked away in the mountains, SureStay Hotel by Best Western Helen Downtown offers a warm retreat with free continental breakfast and an indoor pool. Relax in the lobby with coffee/tea while taking advantage of 24-hour front desk service and convenient parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Free WiFi

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Convenience store
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • In-room climate control (air conditioning)
$89 nightly
The total price is $107
Sep 23 - Sep 24
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Private bathroom
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Hydromassage showerhead
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(98 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Hydromassage showerhead
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Hydromassage showerhead
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hydromassage showerhead
Private bathroom
Jetted bathtub
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Country Inn & Suites by Radisson, Helen, GA

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.2 out of 10, Very Good, 1,051 reviews
$127 nightly
The price is $151
Sep 28 - Sep 29
Total with taxes and fees
Country Inn & Suites by Radisson, Helen, GA
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About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 5 min walk - 0.4 km
  • Charlemagne's Kingdom - 7 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 9 min walk - 0.8 km
  • Helen Tubing & Helen Water Park - 17 min walk - 1.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪The Troll Tavern - ‬4 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪La Cabaña Mexican Restaurant - ‬6 min walk
  • ‪Helen Festhalle - ‬5 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

Enjoy your visit to Helen with a stay at SureStay Hotel by Best Western Helen Downtown. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 5-minute walk from Helen Festhalle and 6 minutes' walk from Chattahoochee River. Travelers love the hotel's prime location.

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SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Towns
Restaurant
Store
Coffee
Bathroom

What guests liked

  • Breakfast was a great bonus with a good selection and allergy-friendly options. (28 reviews)
  • The hot tubs were a highlight, with many guests finding them relaxing and enjoyable, especially with the added feature of working jets. (10 reviews)
  • The indoor heated pool was a great bonus, clean, and a nice perk for guests. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Downtown was an easy walking distance from the hotel with sidewalks.
susan, 1-night trip

10/10 Exceptional

Helen excellence

The hotel was excellent…5 stars
Celia, 3-night trip

8/10 Very good

Good location

Other than mattress was wore out it was a good stay
Danny, 1-night trip

10/10 Exceptional

Perfect location, the people were friendly and very informative as to where to eat, where to go to see waterfalls, and we are booking a repeat stay right now.
Sharon, 1-night trip

10/10 Exceptional

Everything was great this is a great place to stay. The only thing I would recommend is updating air conditioners.
Pandora, 1-night trip

10/10 Exceptional

This is the first time we stayed here, it was quiet, clean and had a friendly atmosphere and staff.
Gary, 3-night trip

8/10 Very good

Nice, clean, and quiet hotel in a nice location at a reasonable price. Would book there again.
Eric, 1-night trip

10/10 Exceptional

The staff was very friendly and very helpful. My family and I enjoyed our stay!
Jennifer, 1-night trip

10/10 Exceptional

Location

Great location, walking distance to most activities.
Kevin, 1-night trip

10/10 Exceptional

Great!

The room was clean and modern. The location was perfect for walking everywhere. Parking was easy and free. Front staff was kind. Free breakfast was really cool, they have jimmy dean biscuits that you can microwave. I thought that was clever and a great idea to still offer a warm breakfast.
Caitlin, 1-night trip

10/10 Exceptional

Staff is very friendly. Room is very clean and comfortable.
Dana, 1-night trip

10/10 Exceptional

Everything was wonderful. Really enjoyed the pool and the restaurant right behind the pool.
carol, 1-night trip

10/10 Exceptional

Get place to stay.
Renee, 1-night trip

10/10 Exceptional

We were pleased with our service and breakfast during our stay.
Mark, 2-night trip

10/10 Exceptional

Great location walking distance of everything in Helen. The staff is friendly and the rooms are clean and comfortable. Its a great hotel.
Dagmar, 3-night trip

10/10 Exceptional

It’s a clean room and the property is close to everything.
Melody, 1-night trip

10/10 Exceptional

The staff were very friendly and had great recommendations.. will come and stay again
Barbara, 1-night trip

10/10 Exceptional

Fantastic spot for Helen. Hotel entry is right off the sidewalk and you are within walking distance to everything.
Jason, 1-night trip

10/10 Exceptional

It was a nice sized room and clean. The front desk person was great and good location to walk to things
Erin, 1-night trip

10/10 Exceptional

Cute hotel, nice area

Helen is a cute town and I loved the theme of the hotel. It was in walking distance to downtown and the pool was covered. Breakfast offered variety but not hot eggs or meats.
Karen, 1-night trip

8/10 Very good

Best Stay at Best Western

This location was perfect for walking. It was safe and the staff was so hospitable. We had a little trouble trying to connect to wifi and the young girl on evening shift, came right to our room to help.
Denise, 1-night trip

8/10 Very good

Decent location
1-night trip

10/10 Exceptional

The checkin was welcoming and friendly. The room was clean and smelled fresh. I wouldn't hesitate in booking at this property again.
Ryan, 1-night trip

8/10 Very good

Fun trip. Loved the bar there. Breakfast was wonderful with lots of options!
Ha, 1-night trip

10/10 Exceptional

Staff were very helpfull, professional, and kind. The room was exactly what we needed and was very clean and comfortable. We were right across the street to the Georgia Mountain Coaster and close to downtown.
Robert, 4-night trip