The place offers many amenities to meet travelers needs. My self and my daughters enjoyed it
Sara
3 晚家庭旅遊
10/10
Zhengji
2 晚旅行
6/10
malinda
2 晚家庭旅遊
10/10
The resort itself is amazing, well kept, and the front desk staff are very helpful. However, DO NOT let them talk you into attending the timeshare presentation. They had a great deal on some amusement tickets that we were going to purchase anyway. We just had to attend the presentation to get the tickets. I asked the concierge FOUR TIMES how long it would last and he said "no more than 90 minutes". 4.5 hours into the presentation we realized that was a lie. As another review on here has said, it is very high pressure and they basically expect you to purchase a timeshare. Luckily, my wife and I stood strong and refused. They were very unhappy, but as I told them, WE PAID TO BE HERE! We were not there on some free two night getaway that required a timeshare presentation. All that to say, this is a wonderful property with great amenities and staff. Just make sure you STAY AWAY from the timeshare presentation!
真實旅客
3 晚旅行
10/10
Adaline
2 晚家庭旅遊
6/10
Check in process is quite difficult especially if traveling with multiple properties. We asked for rooms to be next to each other and they were unable to accommodate. Our rooms were supposed to have two beds and they also did not. We had one bed and one couch. We were asked to attend a 90 minute meeting with a free breakfast to obtain water park passes for our group. After three hours we politely asked to leave and were met with three very rude staff members that proceeded to insult us for 15 additional minutes.
Better off going to any other water park mountain lodge resort
Michael
1 晚家庭旅遊
10/10
One of the best places I’ve ever stayed in. It was clean, staff were amazing.
Trimekia
2 晚家庭旅遊
10/10
Loved kindness from all the associates and the safety that was shown the rooms were very clean we enjoyed our stay and will make westgate our future home away from home everytime
amos
2 晚浪漫之旅
10/10
I love everything about this resort
Alexis
2 晚家庭旅遊
10/10
Triston
1 晚旅行
8/10
The property grounds and facilities were well kept and beautiful. They definitely need to provide more accommodations for parking. It is a great place to take families, however they should designate certain buildings for families and another building for those without children. We heard loud screams from children during the nighttime and early morning hours.
Bobbie
3 晚旅行
10/10
Gorgeous views from my balcony of the sun setting behind the smokies. Loved the convenience of the shuttle buses and the trolley into Gatlingburg. The room was great and had all the ameneties. I would recommend and plan on going back for longer stay.
David
4 晚家庭旅遊
8/10
Wesley
3 晚家庭旅遊
8/10
Beth
3 晚家庭旅遊
10/10
The place was amazing. The room was spotless as well as the resort. They had fun activities available for all ages and a fun waterpark.
William
2 晚家庭旅遊
8/10
Crystal
2 晚家庭旅遊
8/10
I didn’t like the timeshare sale center too much
ISIS
7 晚家庭旅遊
6/10
Over all a great room, besides several blinds missing on the balcony door, there was little privacy.