Beautiful hotel with enough to do so you do not have to leave if you don’t want to. Spa was very relaxing and the pool was not too busy.
Jamie
1 晚旅行
10/10
jules
4 晚好友同遊
4/10
I pay for more for a partial ocean front and they gave me intracoastal view. When I complain they didn’t fix it and when I leave they laugh. That’s no respect.
The check out is 11 and 10:40 I was still in the room and a clean lady knocked and came inside the room. I explain that I have time till 11. The service need to be more respectful!!!
真實旅客
1 晚家庭旅遊
10/10
Camila
2 晚旅行
10/10
jessica
1 晚旅行
10/10
VICTORIA
4 晚家庭旅遊
10/10
WILLIAM
1 晚家庭旅遊
10/10
Anthony
1 晚旅行
10/10
Resort is beautiful
Tisha
2 晚旅行
10/10
Stephanie
1 晚旅行
10/10
William
1 晚商務旅行
4/10
Jessica
1 晚好友同遊
10/10
jimilda
1 晚旅行
6/10
Kurdeen
4 晚商務旅行
2/10
Ridículo el resort charge de 45 dólares por nada
Me cobraron doble los valet parking a por 50 diarios ridículo
Samuel
4 晚家庭旅遊
4/10
The Diplomat is meant to be a luxury hotel, but I did not find a resort fee of $45 a night or a $50 early check in charge (a room was already open and available, I have NEVER seen this anywhere before) to be "luxury". It felt more like extraction from the moment we arrived. The valet loop was also a mess and a stressful start to the getaway. No direction was given. I ended up struggling with a ton of bags on the way in...again not exactly "luxury". The pool deck was nice but unheated. There was still construction on a portion of the pool deck which was not disclosed. There was also no hand soap in the room and the vanity mirror was dirty. Luxury...this property is not. Guest experience was poor overall and I felt as if I merely showed up to have my pocket picked for not much in return.
Nicholas
1 晚旅行
10/10
Kelly
1 晚旅行
6/10
The hotel is being remodeled, which is a drawback because they have a water park for children, which wasn't available. From then on, Tifo only works partially.
Yudith
2 晚家庭旅遊
10/10
WILLIAM
1 晚家庭旅遊
10/10
Bente
2 晚旅行
4/10
Terrible communication regarding deposit and incidental charges.