Wingate by Wyndham in Gillette leaves a lot to be desired. During check in, they found our reservation but tried to make us pay again. Spent an hour managing the situation before we could get settled.
While we were at the pool later, a teenager snuck friends in through the back door to swim.
We called the front desk the first night because the hall was filled with smoke. They said someone cooked something and it would clear out soon.
At breakfast, the biscuits were frozen and the gravy was still refrigerator cold. We let the lady know. She said she was sorry but she was too busy and told us to use the microwave.
That evening we came back and no one responded to the bell. We call the front desk while standing at it. When someone answered they said they’d be right there but it was still another 5 minutes. There was a big unsupervised party going on in the lobby. The lady gave us the new room key without even confirming we were the actual people in the room we asked for.
We were scheduled (and paid for) 2 nights. The fire alarms began going off at about 8pm. They blamed the hot tub. This continued every few minutes until we left at 10pm. By then the fire department was there and the front desk stopped responding altogether to whether there was an actual problem or not.
The place was rundown. Paint was peeling near the windows and it was generally a poor experience. It is definitely overpriced for the quality and experience. Wyndham needs to come review their ownership of this
Dawn
Dawn,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月16日
Fred
Fred,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Nels
Nels,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月2日
Laurie
Laurie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月1日
Becky
Becky,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
jakob
jakob,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月1日
Reservation not available
Our reservation/confirmation was not available when we arrived. We were informed that we needed to contact hotels.com to get our refund. A hassle after a days worth of traveling.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月17日
Gina
Gina,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月16日
ingrid e
ingrid e,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月15日
Reserved room not available
Reserved a room with a hot tub to be told at check in the room wasn’t clean and there wasn’t another available. Had to take a downgraded room but didn’t reduction in price
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月13日
Haley
Haley,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
Tseng Fong
Tseng Fong,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
A little dated but the room was very clean and the staff were amazing!!!!
Malinda
Malinda,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月28日
Great service. Clean. Affordable.
Ed
Ed,1 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月28日
Kyle
Kyle,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Merritt
Merritt,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月24日
Internet in the room wasn't working very good.
Debra
Debra,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
The hotel looked great when we first entered and the front desk staff was very helpful. The hotel was located near Old Chicago restaurant so didn’t have to go very far to eat. Thank you.