Checked in and nearly slipped over on wet floor . Checked in had to go to concierge to get car permit . Booked onto something that was promoted to me as something I didn’t quite understand. When I got details it was going to a time share club meeting . Tried to cancel by going to reception next morning before discovery cove , they said they couldn’t cancel it and I had to phone a marketing number . Phoned them twice at just after 5pm - 2st person put me on hold and then after about 5 mins connection lost . Phoned again and told I needed to cancel with the person I had booked with at the hotel - left a message for them on number I was given . Then received phone call from person I booked it with and told her I wasn’t coming as she seemed unaware , I told her I wasn’t coming and basically told ‘it was my loss’ then later on I received another phone call to check I was going to turn up the following day , I said I had cancelled and then she said let me check as she thought I was coming and then she said oh es an email has just come through ….. I am so glad I didn’t go to the talk . The room cleaner came at 17.20 in the evening so I said it was too late for the room to be cleaned as we were checking out the next day . Then I received a text to say they had tried to clean my room but I had declined as a do not disturb sign was on my door . I wouldn’t trust the hotel with a barge pole and it is not a place I would choose to return to . A smell from the air con like old bread / veg
Elschen
2 晚旅行
10/10
Checked right in. Room ready. Accomodating, friendly, clean, fully equipped. Great water pressure. Amazing. Ill be back.
Seth
1 晚商務旅行
10/10
Thank you for your room upgrade.
Suite room was wonderful.
YOUNGSOO
1 晚家庭旅遊
10/10
Kumar
2 晚旅行
10/10
Great location, comfortable/clean rooms and property. Would stay here again. Very spacious, perfect for families that don’t want to be crammed into one small room.
Beautiful pools, life jackets and towels available. Only “complaint” is the hot tubs were not hot at all.
Overall great stay, beware the staff will attempt to rope you into listening to a timeshare presentation when you check in. Stand firm, and say no if you’re not interested.
真實旅客
1 晚家庭旅遊
4/10
This use to be the family favorite spot for vacation but unfortunately the building is infested with roaches
OSCAR
1 晚家庭旅遊
10/10
Imelda
2 晚旅行
10/10
Christina
1 晚旅行
2/10
Thomas
1 晚旅行
10/10
Michelle
1 晚家庭旅遊
10/10
Sharon
4 晚旅行
8/10
Loved the grounds and room. The pool was wonderful. Check-in was frustrating as they indicated I would receive a text when the room was ready, but the text never came. After two hours I asked again and was given our room. Be prepared to be hounded about time shares often. Other than that, we loved the resort and would highly recommend it for multiple night stays.
Ryan
3 晚家庭旅遊
10/10
Room was ready before check in which I appreciated after a long day of travel. There were still some wrappers left from the precious guests but overall was clean upon arrival. The room was adequate for my stay but the pillows weren’t that comfortable. My kids loved the pool with the waterfall! Overall great stay for the price!
Christine
5 晚家庭旅遊
8/10
Dave
1 晚旅行
8/10
The resort is starting to show its age. We had two rooms which were supposed to be joining, but they ended up being three floors apart.
Dave
1 晚家庭旅遊
8/10
The check in was good with the exception of having to listen to their spiel about a free cruise etc for listening to one of their “free” meetings. I really just wanted to get to my to my room after the long drive. The room was beautiful. There was only a ceiling fan in the
bedroom and it had a short in the switch. It was wired backwards and threw a spark when you adjusted the speed. It also wobbled and creeked on high. The light flickered on and off all night. I requested someone come to repair it but no one showed up. I also broke out the broom to sweep up what looked like dirt but
ended up being paint specks. The A/C if you like it cool was not the best. I keep my 4 bedroom home on 75 and turned the AC down to 68 and was still a little uncomfortable.