The desk staff was absolutely terrible. The night clerk told us we still owed for the room and would be charged but we had already paid in full months prior to the stay. We were also rudely told that our car would be towed unless we paid a $70 parking fee which was never disclosed at the time of booking. When we tried to resolve both issues, the employees were rude, condescending and talked over us. There was absolutely no customer service. We will choose another hotel when we have to stay close to the airport again. We were forced to contact the corporate office because this experience was so poor.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Tammy
Tammy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Deanna
Deanna,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Trisha
Trisha,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
donna
donna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Great pre-flight sleep
Everything that you would expect of a Hampton Inn. Excellent beds, nice facilities, quality staff. Was about to provide transportation to CVG and parking during our trip (for a standard fee). Solid hotel that I would use again.
Cullen
Cullen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Lynn
Lynn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Kristi
Kristi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
Clean hotel in a quiet and safe environment.
EUGENE
EUGENE,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Stay was great!
Julie
Julie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Friendly staff
Jonathan
Jonathan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
My stay was extremely short, but everything was fine and serviceable. Staff was friendly and answered questions about connecting on to Amtrak well. It is a ways off the airport but there is a shuttle (call for pickup) which was nice. Note that, at least on Expedia, this is labeled as the Cincinnati Airport but the C in CVG actually stands for Covington and the airport (and hotel) are actually over the river in Kentucky. This made some online searches for connecting transit a little weird but I'm sure you'll figure it out.
Rob
Rob,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
Elizabeth
Elizabeth,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Excellent from checking to checkout all staff was all courteous , professional, helpful and kind
Verna
Verna,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Convenient and close to the airport. Quick shuttle service.