4/10 一般般
2025 年 8 月 16 日
Pick a different hotel!
The desk staff was absolutely terrible. The night clerk told us we still owed for the room and would be charged but we had already paid in full months prior to the stay. We were also rudely told that our car would be towed unless we paid a $70 parking fee which was never disclosed at the time of booking. When we tried to resolve both issues, the employees were rude, condescending and talked over us. There was absolutely no customer service. We will choose another hotel when we have to stay close to the airport again. We were forced to contact the corporate office because this experience was so poor.
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