They double booked my room that was specifically asked for with little compensation.
Jennifer
Jennifer,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Christine
Christine,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Fantastic breakfast and hot tub
Nice pool and hot tub.
Bernie
Bernie,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Lindsey
Lindsey,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Calvin
Calvin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Great service
Jodi
Jodi,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Excellent Nights sleep
We needed a place to crash for the evening, this worked out perfectly.
barbara
barbara,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Heaven
Heaven,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月19日
Overbooking and overcharging issues
We booked four rooms three were supposed to be poolside, our rooms were overbooked after I confirmed them the weekend before. We ended up with only one room poolside they gave our other two rooms to somebody else. They did end up comping one of our rooms. But then they raised the price of our other two rooms. When I was there the weekend before they also had issues with overbooking other peoples rooms. The hot tub Was not up to temp and the water smelled really bad and it was a greenish color
Jenna
Jenna,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月14日
Heather
Heather,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
Staff is friendly
Robert
Robert,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月10日
The front desk was very helpful the breakfast was great
Ferol Or Jenna
Ferol Or Jenna,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月10日
Dave
Dave,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
Roseana
Roseana,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月29日
Shipra
Shipra,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月24日
Michele
Michele,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年10月22日
I stayed here this past weekend and had some issues with my room not being the one that I booked. I had booked a suite and arrived at 11:00 pm to be given a smaller room which would not fit the 5 people in our group. The way that hotel handled the situation was top notch. They provided us with an additional room that was connecting to the other room. They also gave us a discount for the mistake. This could have been a very bad experience but the hotel did a great job of fixing the mistake they made. The hotel staff was very friendly and helpful. The hotel was clean and had a decent free breakfast, I would definitely stay here again.
Jennifer
Jennifer,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月22日
Juan
Juan,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月16日
There was some confusion upon arrival. I'm still kind of confused on how I made reservations months ago and when I arrived the amount was NOT the amount displayed. So I was charged for one night, until the morning staff came in. Still confusion, so I just made another reservation. I believe my card was charged more than once. Hopefully not! The economy is bad enough. Can't afford to be overcharged.
Stacie
Stacie,5 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月6日
Raquel
Raquel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月6日
bryan
bryan,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月28日
Travis
Travis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Cleanliness
Everything was very nice, except...when we arrived there was a half eaten ice cream cookie sandwich and about an inch of water in the ice bucket from the previous guest.