Bed bugs found in room, so we were unable to go to Site and Sound with friends and family on prepaid tickets costing 94 dollars each for 6 tickets purchased. Stress on trying to take all necessary measures to provent bringing bed bugs back to our 5 homes. General Manager stayed in back area and letting his staff take responsibility. Staff member got very upset and had a complete meltdown. Which extended in crying, apologizing, and banging his fist on the desk. This experience not only put our health at risk but also caused additional distress in regards to how the staff responded. General Manager promised all three rooms that I had would be refunded on date of incident (5-10-25) but this has not occured as of 5-12-25.
Sherri
Sherri,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Marcia
Marcia,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 11 日
ADAM
ADAM,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
The hotel stay is it's great I'm not too excited about the bathroom part which is the tub situation is really ugly need to upgrade but overall everything is okay I'm not liking the breakfast I like hot breakfast I don't do danishes or bread or muffins like that but overall the stay is okay
pamela
pamela,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Room was not smoke free
I walked in the room and it smelled strong of cigarettes, we knew it was a smoke free room, supposedly, we are there for 4 days and have to put up with that smell. I am not happy. My allergies will be a mess. They sprayed, but it still smells, i asked for another room but none were available
Judy
Judy,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 9 日
Ashlie
Ashlie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Ivan
Ivan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 5 日
Luke
Luke,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Ivan
Ivan,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 3 日
Outdated rooms
Kristin
Kristin,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 26 日
Elba E
Elba E,5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 23 日
El baño está en muy malas condiciones y sucio. El desayuno no es continental como reseñan en su marketing. No tienen ascensor para poder subir las maletas y bultos. La estructura del edificio está en malas condiciones.
Angel
Angel,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Ivan
Ivan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
IVAN JOSE
IVAN JOSE,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Ivan
Ivan,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Ivan
Ivan,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 8 日
Maryann
Maryann,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 7 日
Lisa
Lisa,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 31 日
wayne
wayne,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 24 日
Bibiane
Bibiane,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 23 日
Great stay for a basketball tournament
The front desk was wonderful and friendly. The hotel was quiet at night and the room was clean.
Shelby
Shelby,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 21 日
Has seen better days
The list of things that were wrong is actually too long to bother writing down. If you have another option, take it.
Philip
Philip,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 21 日
A place to lay your head
It wasnt the best or worst. Right in between. Its breakfast is very limited but McDonalds is right there. Beds are firm if you like that. Was nice to have a sofa bed in the room though.