Best Western Plus Berkshire Hills Inn & Suites offers a warm welcome near Hancock Shaker Village. Enjoy a breakfast buffet, stay connected with in-room WiFi, and unwind at the gym or business center. With helpful multilingual staff and convenient laundry services, this hotel is perfect for those who appreciate comfort and ease.
Jiminy Peak Mountain Resort - 36 min drive - 19.1 km
Getting around
Pittsfield, MA (PSF-Pittsfield Municipal) - 5 min drive
Hudson, NY (HCC-Columbia County) - 38 min drive
Albany Intl. Airport (ALB) - 49 min drive
Pittsfield Intermodal Transportation Center - 6 min drive
Pittsfield Station - 10 min drive
Restaurants
Market 32 by Price Chopper - 9 min drive
McDonald's - 3 min drive
Dunkin' - 3 min drive
Guido's Fresh Marketplace - 8 min drive
Parkside - 4 min drive
About this property
Best Western Plus Berkshire Hills Inn & Suites
Located near a train station, Best Western Plus Berkshire Hills Inn & Suites is a great choice for a stay in Pittsfield. Guests can enjoy the fitness center, and cross-country skiing, downhill skiing, and snowboarding are nearby. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
59 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
DONE
Children
Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Off-leash area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Ski passes
Ski lessons nearby
Snowboarding nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (362 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2001
ATM/banking
Safe-deposit box at front desk
Picnic area
Television in common areas
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Handrails in hallways
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
37-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Alarm clock
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Here's the breakdown, no surprises
Children & extra beds
Cribs/infant beds are available for USD 10.0 per night
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
State tax ID - C0001582360
Also known as
Best Western Berkshire
Best Western Berkshire Hills
Best Western Berkshire Hills Inn
Best Western Berkshire Hills Inn Pittsfield
Best Western Berkshire Hills Pittsfield
Best Western Berkshire Inn
Best Western Plus Berkshire Hills Inn Pittsfield
Best Western Plus Berkshire Hills Inn
Best Western Plus Berkshire Hills Pittsfield
Best Western Plus Berkshire Hills
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Best Western Plus Berkshire Hills Inn Suites
Best Western Berkshire Hills Inn Suites
Plus Berkshire Hills & Suites
Best Western Plus Berkshire Hills Inn & Suites Hotel
Best Western Plus Berkshire Hills Inn & Suites Pittsfield
Best Western Plus Berkshire Hills Inn & Suites Hotel Pittsfield
Frequently asked questions
Are pets allowed at Best Western Plus Berkshire Hills Inn & Suites?
Yes, dogs are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Best Western Plus Berkshire Hills Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Berkshire Hills Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Plus Berkshire Hills Inn & Suites and nearby?
Have fun with nearby winter activities like cross-country skiing and snowboarding. Enjoy amenities like a fitness center and a picnic area.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Best Western Plus Berkshire Hills Inn & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Coffee
Location
Bathroom
Food
Refrigerator
Lobby
What guests liked
Breakfast was consistently praised for its quality, variety, and friendly service. (26 reviews)
Parking was good, easy to find, and ample, with a convenient location for unloading and loading during inclement weather. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 24, 2025
Great stay
Great stay. Staff were super friendly. Comfy beds. Great area
Verified traveler
4-night trip
10/10 Exceptional
Jul 17, 2025
Great hotel stay!
Nice hotel that was quiet and clean. I would stay here again.
Rob
Rob, 1-night trip
10/10 Exceptional
May 11, 2025
Great place to stay
Donna
Donna, 1-night trip
10/10 Exceptional
Aug 17, 2025
Always comfortable and great customer service.
Comfortable bed. Great service as always. Don't stay anywhere else when I have to travel to the Berkshires.
Matthew
Matthew, 2-night trip
10/10 Exceptional
Sep 2, 2025
Staff were super helpful. Bright, cheerful, and professional. Positive experience all around.
Douglas M.
Douglas M., 1-night trip
10/10 Exceptional
May 11, 2025
Great stay for a weary traveller
Gregory
Gregory, 1-night trip
10/10 Exceptional
Jun 2, 2025
Staff was very friendly and helpful
Jennifer
Jennifer, 1-night trip
8/10 Very good
Jul 27, 2025
The accommodations were clean and well maintained but the furnishings were a little worn.
Michael
Michael, 1-night trip
10/10 Exceptional
May 27, 2025
Nice hotel with friendly staff and with good breakfast option. Rooms are also clean.
Dipayan
Dipayan, 2-night trip
10/10 Exceptional
Apr 28, 2025
Friendly check in and nice hotel
Donna
Donna, 1-night trip
8/10 Very good
May 4, 2025
Will stay again
Staff were so friendly and helpful! Worked out perfect for our stay.
jodeen
jodeen, 3-night trip
8/10 Very good
Jun 14, 2025
As a very steady BW Platinum or Diamond Select Member, this was a pleasant stay.
Stephen Bond
Stephen Bond, 2-night trip
10/10 Exceptional
Jul 1, 2025
Excellent to stay. Bo couldnt have been nicer, getting us in early so we could attend a funeral. Only suggestion would be in the suites, a comfortable chair would be nice in the sitting area and a chair of any kind in the king area.
Andrea
Andrea, 2-night trip
8/10 Very good
Jun 1, 2025
Property conditions could be better but the staff is very nice and helpful.
Fengyi
Fengyi, 1-night trip
10/10 Exceptional
Jan 24, 2025
Great place for an overnight with my friend!
Natalie
Natalie, 1-night trip
8/10 Very good
Apr 8, 2025
Great value
Nice hotel for the money Clean, and close to pittsfield and lenox
michele
michele, 4-night trip
6/10 Good
May 19, 2025
I've stayed here a handful of times over the years, it was always a convenient and reasonably priced hotel. However, this visit I noticed the carpets, hallways and stairwells were in need of some attention.
LaShaundria
LaShaundria, 1-night trip
10/10 Exceptional
Jun 4, 2025
Very friendly staff. Greeted each time, coming in or going out.
Breakfast was good, many varieties available, came with stay. Make your own waffles! Maybe I'm new to staying at Inns, motels, etc., as much as I have this year, but that was a pleasant surprise.
Denise
Denise, 1-night trip
10/10 Exceptional
Jan 2, 2025
Great place in the Berkshires.
My service dog and I are always treated so well here it is my go to place to stay in the Berkshires.
Matthew
Matthew, 2-night trip
10/10 Exceptional
Mar 28, 2025
Good Place To Be
Surprisingly good for the price. I will go back there anytime I need a hotel in the area. Staff were super friendly.
Jonathan
Jonathan, 1-night trip
8/10 Very good
Jan 10, 2025
Service was excellent. Very friendly front desk and breakfast staff.
Katrin
Katrin, 1-night trip
4/10 Fair
Jun 15, 2025
The hotel was fine, the staff was nice but the beds were horrible. We both left with sore backs from trying to sleep.