6/10 不錯哦
2025 年 8 月 13 日
Missed opportunity
Our check in was bumpy because of computer issues and the desk attendant didn’t seem well versed in how to troubleshoot. We were given the ADA adapted room, which we didn’t need, and for a tall person it was rather inconvenient. These rooms should be left available so those who need them are able to- and we didn’t pick that option in the app. The room was only furnished for a single person and still had stuff in the fridge. Both of us were at check-in, so that was a mess up in her part as well. Our experience at check in prevented us from reaching out and asking for a new room. Rather disappointing because I suspect it could’ve been avoided. Thank you for having the charge station for our EV!
Kimberly
Kimberly,1 晚旅行
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