When arriving, this hotel doesn’t look like much from the outside. However, the lobby area, pool area, breakfast area and rooms were well maintained and clean. The service we received was amazing. We booked this hotel for a one night trip to Cincinnati and the hotel accommodated our group of six very well. We spent the evening playing in the pool. The pool atrium was warm and clean. The pool water was warm and had jets running continuously filtering more warm water making the experience very enjoyable. The beds were firm, pillows soft, and the AC was strong and cold.
Overall, first impression wasn’t great, but I am very pleased we gave the hotel the benefit of the doubt.
Haley
Haley,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Very clean and comfortable. The people working there were helpful and welcoming. Definitely would stay there again. Linda
Linda
Linda,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 24 日
This hotel was nothing like the photos. There was trash everywhere. The room I had smelled like cigarettes so bad. The atmosphere was inside was hot a muggy. The ice machines didn’t work the vending machines didn’t work. We were told we’d have conjoined rooms but upon arrival they didn’t even have those available apparently. The pool was messy, and never opened during the day we had to ask.
breakfast consisted of just cereal, and a bag of apples. No wonder they don’t offer refunds or cancelations - a lot of people would be requesting them!! We were very disappointed in it.
Kymberly
Kymberly,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Elhadj
Elhadj,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 10 日
Our first room was smelt so bad of smoke our clothes smelled of it. Tub was corroded couldn't turn the water faucet on . Switched rooms . Rooms very outdated . Pool was decent lots of chipped paint . Out dated cushions by pool. Breakfast was cereal and oatmeal and for a person who's allergic to gluten couldn't eat.
Cayla
Cayla,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 9 日
Amber
Amber,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
James
James,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Crystal
Crystal,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 26 日
Ok stay, poor area
The area felt a bit sketchy. Hotel was older, very big with few guests. Lobby & dinning area was hot as if AC wasn't being used. Its pet friendly, thats the reason i chose it...but i won't stay there again. As a single female, i didn't feel real safe going outside after dark.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Tanayia
Tanayia,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 10 日
Sad time
Hotel is very run down. Only one person at front desk, needed to asked for enough towels and blankets even though our reservation was for three. Continental breakfast was just cereal and there was no milk inside and there was only flavor of yogurt. No type of muffins or bread in general. Very dark rooms. The lobby area was very dark as well and they’re the main dining room no more and also very hot. Our toilet cut flushing itself very disruptive of sleep.
Samantha
Samantha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
rachael
rachael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 6 日
Not going back
Nothing was opened.
The pool was never cleaned never had towels in the pool area.
My room to my door was broken
My first room had bed bugs it was crawling on the bed at 11:32pm on our first night
The outlets did not work in the room neither
of them.
Had no refrigerator or microwave in the room such an inconvenience when you there for 4 days and you have children.
The breakfast was only cereal ( it was stale)
Milk ( it was out dated ), yogurt ( it was good), oatmeal ( no butter at all ), coffee it was limited and that was it.
No one had no ideas where you could go grab a bite to eat at for your family you better google it. Air was not cool on one of the rooms. Over all it needs a few up dates and a lot of things repaired.
The beds was not clean , nothing was cleant I had to clean my self and there was other peoples leftover dirty towels in the room still
My daughter was highly disappointed
Stacey
Stacey,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 5 日
kellie
kellie,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 3 日
The hotel at one time was probably very nice. The young man working was very accommodating and provided us with a mini fridge. The room was ok, bed was comfortable, bathroom needs work. The pool was terrible. Breakfast was awful. Property has gone down and needs updating. I am sure at one time it was great, but not now. I would not stay again until major updates are done. Also, one of the rooms on hotels.com does not even exist at the hotel.
Vicki
Vicki,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
OK for the price I guess
Good - Room air conditioning was good. Beds comfortable. Overall the room was fine.
Bad - No air conditioning in hallways. Broken lamp fixture - light bulb hanging from lamp. Ice machines broken. Cold water in room barely cold. Needed to get key cards re-keyed multiple times. Very slow-draining bathtub. Included breakfast had hardly any choices - no warm food. Dead tree in pool area.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 27 日
Mold infested Hot Box
The hotel was run down, dirty and hot. There were many spots in the building where water leaks are evident and no effort to remediate the mold has been attempted. The hotel is a health hazard and needs to be looked into by the County health inspector.
On the hottest days of the year all of the common area HVAC systems were not running, Hall temps were pushing 100 degrees.
Toby
Toby,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 24 日
Breakfast was just cereal or yogurt. Hotel was once nice but needs some updating. Not sure what was smaller? The TV or food options at breakfast
T
Chris
Chris,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 24 日
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 24 日
Bathroom faucet broken with constant running water. Had to shut door and could still hear it. Mold on ceiling tiles, lots of water damage. Advertised breakfast, only had coffee served from dark bar. Stagnant musty smell. Low lit parking lot. People millng about outside. Strong stench of weed.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
We were shocked when we saw the hotel. It looked like an abandoned building and there was absolutely no upkeep of the grounds. The pictures on the Hotel.com website was a complete distortion of reality. I had conference meetings there 20 plus years ago and it doesn’t look like any maintenance or care has been done since then. The complimentary breakfast was laughable. There was a Bob Evan’s close which provided a great breakfast. On the positive side, the limited staff was polite and helpful. They had no luggage cart available when we arrived but quickly found one that was held together by electrical tape. The room was comfortable and clean with no noise from other rooms. The price was more than affordable. I would not stay there again. The property is in a good location but needs a complete renovation.
Doug
Doug,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 22 日
Place is ran down and there “breakfast” was just 3 different types of cereal
Kylia
Kylia,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 15 日
This facility has completely gone down hill. One of the beds the frame was bent . Water damaged all over the building . The room beeds were very clean bathroom was not. And how cold items were served for breakfast. The lights weren't even properly on in the dining room to eat when we did leave in the morning not what my experience was 2 years ago when I came to the facility last will never go there again was not worth freaking almost $90 for the night.