This is a really good location hotel for a trip to NYC. Rooms are small, but very comfortable and housekeeping keep them very clean.
The service overall in the hotel is just very poor. Check in and guest services is poor. We also had an issue at check out where there was a charge for a breakfast we never had. Which they assured us we wouldn’t be charged for and then subsequently were. We didn’t bother with breakfast in the hotel as it was expensive and the process to get to breakfast in the morning looked horrendous. Queues downstairs in the lobby, lifts up the 5th floor to have it, queues there to be seated. So it was frustrating to be lied to, and the staff just didn’t care.
There are other similar hotels in NYC with better staff and service.
Derek
Derek,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Nolan
Nolan,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
STEFANOS
STEFANOS,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月14日
Elizabeth
Elizabeth,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月14日
JAYOUNG
JAYOUNG,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
And the Tony goes to……….
Everything was absolutely perfect. I have booked many hotel stays in NYC through hotels.com. This was far the best stay. Value, cleanliness, service, amenities, design. 10/10
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Great little getaway
Well located for to take in a show and a lttle extra NYC time, great views, good price for amenities.
Tim
Tim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Very clean and comfortable place to stay.
The room is quite small but very clean and comfortable. The desk is narrow when I had to do some work with my laptop. Very nice bathroom. The only issue is the thermostat. Had a hard time setting the temperature. AC was on during our entire stay so the first winter night was cold. I like the convenient to many good restaurants. Subway stations are within short walking distance. The Grab N' Go is a great place to have drinks and affordable breakfast for US$5.99 for a cup of coffee and crossiant. A worthy quick breakfast before heading out for a full day tour of Manhattan. Tried the buffet breakfast. Not bad but there is room for improvement especially the hot food selection. Overall, I enjoyed my stay at RIU. Thank you for the hospitality.
Johanna
Johanna,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Worth the stay.
Room is quite small but very clean. This is my first time and I enjoyed my stay. Reasonable price.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月12日
Mauricio
Mauricio,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月11日
Stephen
Stephen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月11日
Loved it!
Great location, great breakfast, friendly and helpful staff. I recommend it.
Diany
Diany,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月9日
Everything was nice. Rooms were cleaned, staff was friendly ( especially Ms. Janice) at the front desk. The only problem I had was the bed was uncomfortable.
Chavette
Chavette,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Meget sentralt i sidegaten til Timesquare, fin cafe/bar i resepsjonen.
Nina
Nina,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月8日
Gustavo
Gustavo,10 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月6日
Monica
Monica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月6日
Very pleasent stay
Perfect location! Bed was comfy, shower was good and everyone was nice. Only issue I had was w/ the elevator. Because the hotel is sooo busy, and I was on a lower level (11th floor), it took me about 7min to get on an elevator that would fit both me and my suitcase. Overall, it was a very pleasent stay and I would return