Even though we left immediately, we were still charged fully for the stay. We were evacuating for Hurricane Helene and made a reservation. Arrived to roaches, open holes in showers, cat pee sprayed up walls, absolute filth throughout. I asked nicely to be moved from the room we were given on 2nd floor to a clean room that would be safe and clean for my children, after being offered one on the 4th floor that was just as terrible, we immediately left the premises. My children were already very upset due to the evacuation, this created additional stress on us all. We were told by the people who were hanging out in the lobby (they said they were relatives of front desk clerk) that the mess and problems on the 2nd floor were from people in the process of evictions. So this establishment is apparently serving as some sort of long-term housing. Do not bring your children or family here. We never got our money back for that night and were not even inside the building for 15 minutes.