The hotel itself looks nice and quaint, but cleanliness is an issue. The couch in our suite has crumbs all over it and then when we opened the pull-out couch for our kids to sleep on, there was food/crumbs/popcorn all in it. We asked for linens for the pull-out couch because none could be found in the room and the linens were very old and worn looking that we got with some stains as well. We also asked for a cot and it took them hours to bring it. Additionally, because we got a suite, we had two rooms but the room with the pull-out couch (living room area) by the door was so unbearably hot, our kids couldn't even sleep in there. We had to move the cot into our bedroom near the AC unit and our other kiddo chose to sleep in a chair in our room to be closer to the AC. There is a temperature control device in that living room area but it seems to be completely useless. We told the front desk about this and asked how to get it working and they were not able to help, only stating that the "wedding party" that were in the suite last time didn't have any complaints. Also my husband went to turn on one lamp and said there were cobwebs all over the bulb. This could be a cute hotel but the issues we had made this a more stressful stay than it should have been.
