We requested a non-smoking room, however our room smelled like smoke and was very musty. We didn’t even stay the second night but of course were charged. The mattress was lined with plastic making it too hot and sticky to sleep. It was very uncomfortable. Will not be staying here ever again.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月1日
Johnny
Johnny,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月18日
Jaime
Jaime,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月15日
Check in was fine! Our room was in a back building with other guests directly above us, despite the fact that the hotel was fairly empty. We were next to the stairs which resulted in some noise issues as other guests arrived. AC unit was loud and beds were uncomfortable. The room was very damp and we noted 2 live cockroaches. Would not recommend.
Jane
Jane,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
great stay! would stay again
Catherine
Catherine,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月6日
Marlene
Marlene,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月4日
Eric
Eric,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
Cynthia
Cynthia,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
Unfortunately, I was charged twice
Heather
Heather,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月18日
The water backed up in the shower and the toilet so neither was useable after the first use. The water stayed backed up into the morning and there was not other accessible bathroom to guests outside of the one in your room.
The room was outdated and needed an updated including better lighting for a bedroom.
We were in the non-smoking building but you could see where walls, the tub of the shower, curtains, etc. had been burned from allowing smoking in the room in the past.
The concierge that checked us in had no enthusiasm and we appeared to be an inconvenience.
The card key folder given to us with our card keys appeared to be used more than once.
Michael
Michael,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
Wonderful people and staff
Michelle
Michelle,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月22日
Clayton
Clayton,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年6月10日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月7日
Kyle
Kyle,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月30日
Its in a good location
Ralph
Ralph,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年5月14日
Claire
Claire,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年4月29日
I do a good bit of traveling… the lady who greeted us was fairly nice, but the rooms smelled strange and smoky… nonsmoking room, comforter on bed had cigarette burn holes… only chai in the room had stains all over… stains on floor… bed was somewhat comfortable, but do not recommend.
Misty
Misty,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月24日
The front desk receptionist were very helpful and called me quickly after I left my pillow.
Elizabeth
Elizabeth,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年4月21日
Will Do In A Crunch
Toilet ram a lot. Floors hasn’t been mopped in a while. Pillows were terrible.
Gregory
Gregory,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年4月19日
The room condition was sub par and it was still in the process of being updated.
Tory
Tory,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年4月16日
All is well!
Gregory
Gregory,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年3月25日
It wasn't terrible, just eh.
The place was decent enough for a one-night stay, but that's about it. The "nonsmoking" room reeked of smoke. There was noise/partying all night. The breakfast was your choice of a waffle or cereal. We were told at check-in that check-out was noon, but housekeeping started knocking on our door at 11:30. The surrounding restaurants were also lackluster.
Lancaster in general just seems to be a sleepy little town without much ambition.