Everything about our stay was unsatisfactory. Check in was disorganized. When I got to my room, the door was left ajar. The door opens to the outside - I am lucky there was not a ton of bugs or animals inside. The light on the vanity was broken. When reported, I was told it would be fixed while I was away. It was not. The phone in the room was broken. The room was dirty. The couch was disgusting.
Veronica
2 晚家庭旅遊
8/10
Imaduddin
1 晚旅行
6/10
Carey
2 晚家庭旅遊
8/10
Monica
1 晚旅行
10/10
Elizabeth
1 晚家庭旅遊
10/10
This place was wonderful and great Breakfast an it’s was clean! Will stay here again.
Jerrie
3 晚家庭旅遊
6/10
Horrible check-in process. They apparently picked busy moms day weekend to transition to a new software network. This means that no one was able to pay direct with a credit card. They forced everyone to either pay cash or go onto a sus website to complete the transaction and input credit card online which was not preferable. On top of that slow WiFi meant it took several attempts to get online. Each guest therefore took 10-15 min to check-in. I was in line for an hour and a half with only 8 or 9 guests ahead of me and resulted in being late to one of my daughter’s campus events. Totally unacceptable!
James
1 晚旅行
8/10
I think this hotel can be good. I can tell they are trying to get there. The pictures are brighter than the hallways actually are. My room didn't look like any in the pictures. Furnitre was dinged up. Courtyard looked family friendly. Lobby not as much. Bed was comfortable. Doors are really loud when they close.
真實旅客
1 晚旅行
2/10
More of a live in motel than a suite. No channels for my kid to watch on tv. Best thing was that it was next to a gas station
Kristopher
1 晚商務旅行
8/10
Virginia
2 晚家庭旅遊
6/10
Maria
1 晚家庭旅遊
4/10
JENNIFER HARRISON
1 晚家庭旅遊
2/10
Upon arrival the card terminals were “down” and they were trying to do cash only. After 30-40min they finally worked something out to collect a payment through a link. My shower also didn’t work, front desk couldn’t figure it out so they had to have the maintenance guy come from his house to get it situated. Maintenance guy was very nice and apologetic. It was a place to stay only option I had, will more than likely avoid this place in the future.
Natalie
2 晚家庭旅遊
6/10
They NEED to get better with desk service. The process to check in is AWFUL. Super time consuming. You have GOT to get that under control. I think I spent 30-40 minutes in line. You MUST COMMUNICATE with the people in line so they know what is going on. No communication. Had to go back because my keycard didn't work. Was 2nd in line and not acknowledged. Took forever at 11pm at night. GOOD THINGS: Rooms are modern, clean and quiet. Good coffee in room. I did not have the complimentary breakfast but it looked like a more elevated experience from continental.
Leslie A.
1 晚旅行
2/10
Sue
1 晚旅行
2/10
90 minutes wait to get checked in. Would not allow check in before 3.