Great thanks to Siri kind help for me, many good advices for me to deal with my needs, she is professional and intelligent, warm and nice
ROSANNE
1 晚商務旅行
10/10
WaiHeung
3 晚旅行
8/10
Po-yuan
1 晚商務旅行
8/10
很好
Po-yuan
1 晚商務旅行
10/10
Very good CS fm the front desk staff and duty MGR. They are professional and warmly treat and help their customers whenever there’s issues. Would like to show my appreciation to the duty MGR on 23/5/24, she helped me to resolve my Hilton diamond card status issue, I’m very happy for her service indeed! Great person with a passion to her work!!
Everything was great, except the check in process took so long. And the taxi to Gatwick airport is not 150 but 180 pounds, the door man gave me wrong information.
PO-YUAN
1 晚商務旅行
10/10
絕佳的地理位置,以此為樞紐,到倫敦市區各大著名景點都非常方便,搭火車去其他城市也相當便利。
Chang Sheng
2 晚商務旅行
6/10
Pauline
6 晚商務旅行
4/10
The air conditioner is out of order. We ask to change room. After changed new room, the smell of new room and the lift lobby has bad smell. The chair and toilet facilitate at the room are very old.