The rooms was disgusting. Only half the room look like it had been vacuumed. The sheets had stains on them. The comforter had some sort of stain on it. The duvet cover had holes in it. It looked like there is throw up on the baseboards of the bed. We found somebody's old shoe insert and a compact of makeup under the bed so they obviously didn't clean very well. There was mold on the curtains. The refrigerator was covered in dust and grime. The air filters were filled with dust. But the worst thing was there is a spider that played hide and seek with us in the AC unit and a very large spider joined me in the bathroom in the middle of the night until my cat chased it back into a hole in the wall. And then the next morning a roach joined me in the bathroom and that was my tipping point and we left. I could not handle another night there. I was up half the night terrified of bugs joining me in bed so I barely got any sleep
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月8日
Check in was a 30 minute ordeal but the staff was courteous and truthful about the property. The room I finally received appeared to be clean until the lights went out… the roaches came out to play. It was so bad (roaches crawling in the bed with us) that we left in the middle of the night. I DO NOT recommend this property. I suggest they close and do a thorough extermination AND update features.
Tynisa
Tynisa,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年11月6日
We immediately checked out after arrival. The room was filthy. There were water bugs, stained carpet, and stained chairs. We are requesting a full refund for both nights. Pictures were taken for proof.
Keyontavius
Keyontavius,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月3日
Besides a broken bed, the front office staff seem to be fraudulently billing by double billing. I had paid via Expedia and upon check-in was asked to pay again. Spent 2 hours getting that corrected. I checked out today and now have been double billed for my dog. I was told it was $20 a night and they've charged me $40. As a fraud analyst, this indicates an issue with it happening twice in one stay. The staff doesn't seem to care about the time I have to take to push them to correct these double billings. Their corporate office really needs to take a look at this hotel as they are giving my hometown a real bad look. Besides the fraud concern, who wants you sleep on a broken bed?
Nora
Nora,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月3日
Todo bien
Jose
Jose,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年11月2日
CYNTHIA
CYNTHIA,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月26日
Lobby was locked, had a sign to go to night window. Window had a sign to call a number, no one answer after multiple attempts to call. Had a ring camera beside window, no one answered that either after several attempts. We were unable to check in and still charged for the night!!!!
Tabatha
Tabatha,1 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2024年10月21日
Felix
Felix,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月20日
The staff were not friendly and very rude. When I was trying to book the room I asked did they give a business discount and was told "No!" and she turned her back on me and walked away, so I booked the room on Hotels.com website and they became extremely rude after that. The cleaning staff did a very good job on making sure the room was in prestine shape. And their Continental breakfast came with some mold on their danishes, the orange juice was so watered down it tasted like a hint of flavored water, so I switched to apple juice and it was great. So make sure you check EVERYTHING before you eat ANYTHING there.
Anna M
Anna M,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月16日
Kimberly
Kimberly,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月15日
This property was really over priced. The carpet felt sticky to walk on. I noticed when I took a shower there was dirty water coming from the bottom of my feet. My husbands white socks were black. The shower head was broken. Lights In bathroom were out. Lamp beside bed didn’t have a working lightbulb and looked old and rusty. I would never stay there again!
Cathy
Cathy,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月14日
Problemas al momento de pagar la reserva. Me han cargado dos veces el valor de la estadía y adicionalmente tuve que pagar en efectivo. Espero que me realicen los reembolsos dentro de los tres días que me han dicho.
Carlos
Carlos,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月13日
The staff and housekeepers were amazingly kind and sweet.
The hotel itself was filthy. The carpets made our feet black in 5 mins, mold on the drapes, lampshades, ceiling and walls.
Everything we brought home is being washed.
This wasnt a vacation - we evacuated for hurricaine Milton, it is a pet friendly hotel which I suspect is why maybe the owners dont keep it up to cleaning standards. Idk ?
CYNTHIA
CYNTHIA,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月11日
Ok stay
Ok stay for hunting trip. Older hotel bed coverings looked stained, towels were old and thin. And every time they did the rooms we had to wait for towels because they were being washed.
Frank
Frank,5 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月10日
Room and beds were comfortable and the personnel was terrific. Could use some maintenance and updating. Toilet loose on floor and wobbly plus mold / mildew on bathroom ceiling. Burned out light bulbs.
Ricky
Ricky,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月9日
Worst hotel I ever stayed in. The room stunk, I couldn’t get any hand towels or Kleenex. The pillows were old and dingy. The sheets and blankets had stains on them. The tv didn’t work. Just horrible
Renee
Renee,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月8日
My guys wouldn’t even stay there. Claimed bugs in the bed and bathroom, homeless people in the parking lot. Waste of money