Very clean and affordable family hotel right on the main strip in Sevierville. It wasn’t a big thrill hotel but served it’s purpose for my family, we enjoyed ourselves.
gerald
4 晚家庭旅遊
6/10
Well the room was clean beds were comfy. Paid for a jacuzzi suit the one the first 2 nights was broke, no on an off switch. Had to change rooms the next day, no offer to help move our stuff no one even said sorry for the inconvenience staff was not friendly made me feel like I was asking to much to get another room. Breakfast area so small 2 people in there and there's no room to move. No fresh fruit no hot cereal was not what I consider a good breakfast. pool was nice clean area was enjoying swimming when lawn care came in didn't say excuse us or anything trimmed shrubs that had poison ivy it then used blower blew stuff in the pool and on us. Then to our surprise the lawn people get into a yelling match in front of us . Not very professional on the older gentlemans part.So needless to say wasn't the best experience. Checking out never heard sorry for anything no mention of a credit for a none working jacuzzi. Actually had to return keys to laundry lady because no one was at the service desk
PENNY
4 晚旅行
2/10
Air vent had mold growing out of it almost looked like mushrooms. Curtains and bed sheets were stained. Carpet was not vacuumed. Ac unit was at its lowest and room was hotter than outside. We left the room within 15 minutes.
Bertha
1 晚家庭旅遊
6/10
Nathanael
1 晚家庭旅遊
10/10
joseph
2 晚旅行
6/10
Brandon
1 晚旅行
4/10
Tried to run my credit card without me give her permission people fighting slamming doors all night worst place I stayed I won't be going back
Michael
1 晚旅行
2/10
We ended up leaving because it was so dirty .
Racheal
2 晚家庭旅遊
8/10
It’s was okay. I really like the fire pit and the swimming pool
Shawn
2 晚家庭旅遊
4/10
Don’t let the pictures fool you on this hotel. It is very outdated and run down. The rooms smelt very musty. The first room we were in the tv didn’t work so they moved us to a different room. The beds were very uncomfortable there was mold in the shower. Also saw a roach crawl out of the tv. The breakfast room they have is extremely small and very dark. The hairdryer in one of our rooms also didn’t work or any of the outlets next to the sink. The front desk staff was extremely polite but this hotel is in need of some serious cleaning and updates.
Jessica
2 晚家庭旅遊
6/10
Mandy
1 晚旅行
2/10
Roaches
..everywhere. i do mean everywhere. Crawling on the beds and walls
Shelby
1 晚旅行
10/10
Raymon
1 晚商務旅行
10/10
Mikayla
2 晚旅行
8/10
Lisa
1 晚旅行
6/10
Needs big updates needed. Poor conditions
Brenda
3 晚旅行
4/10
Robert
1 晚旅行
2/10
Christopher
1 晚旅行
10/10
Walter
2 晚旅行
8/10
Room could’ve used a lil more of a proper update instead of it appearing as if a DIY completed it. A lot of people blasting music in their cars outside of room. People smoking all kinds of different things right out side our room bc that’s where the smoke station was. Employees were absolutely wonderful, helpful, friendly, & respectful. The breakfast wasn’t anything pleasing to the husband. For a quick trip it ain’t it bad but for multi days i wouldn’t suggest it.