I normally enjoy staying at the Comfort Inn and suites but this one here was very disappointing. We had ants in our bathroom in the sink all over also, the furniture in the bedroom was ripped and torn. When we got in the elevator it shook and made a lot of noise when it got to the tried floor. We report this to the receptionist upfront and she said she would report it. We asked her if she wanted to look at it. She said no. The next morning when we got up, we went to get back on the elevator to come down and it didn’t come. We waited a few minutes. It didn’t come so we end up, walking down the stairs only to be told that the elevator was no longer working because it was broken. There was no notification that it was not working, no sign or anything. Also, I have a difficult time walking up and downstairs due to an injury and we had to have to carry our luggage back down the stairs and it was very distressful. I was afraid I was going to fall. I feel sorry if anyone was there in a wheelchair, they would have been stranded.