We stayed for a night on the 6th of February 25. A nice welcome but I’d say that the hotel needs a little ‘love’ but it is currently getting upgraded so that may come. Our room was warm and the bed comfortable. Used the shower which also was good. Breakfast is self service and the food was warm and well presented. I would use the hotel again if I wanted a cheap place to stay. It is around a mile from Keswick and if you walk go the long way round because the quicker way is full of large puddles and can be a bit hazardous and you might need wellies !!
One more thing is that book your taxi from the hotel because there are very few if any taxis in Keswick.
Keith
Keith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
Debra
Debra,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月4日
Average.
The hotel is in need of a huge amount of tlc. A lot of time, effort and money would be required to sort this out.
It is very tired looking and the interior definitely needs, at the very minimum, a good coat of paint. The carpets looked as if they hadn't been hoovered in a long time, especially in the corridors.
Having said that, our bedroom and bathroom were okay. The bedding and towels were spotlessly clean and there was always plenty of hot water. Breakfast was very good.
However the television in our room was not working for the duration of our stay. The hotel staff were disappointingly not able to resolve this problem.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Kyle
Kyle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月21日
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Great service
I was planning on camping a couple of nights near Keswick, weather not looking good for a late arrival so decided to stay at Derwentwater Hotel... so glad I did! - At check in I was greeted in a really professional manner, in the bar the staff were super friendly! That was my opening night. Breakfast in the morning was fantastic, set me up fuel wise for my planned ascent of Skiddaw (walking past a farm I camped at 47 years ago on my first Scout Camp!!) My hike up Skiddaw, descending to Keswick and then back to hotel was great (nothing to do with hotel of course) BUT on return all staff I spoke to were interested in my day, to the extent that I was chatting to the hotel manager for over an hour!!!! This level of customer service and interest is rare and is really valued by me! Thank you to all at the Derwentwater Hotel for making my stay so enjoyable. If you want a pristine, brand new hotel - well, pay the price for it - but if you want great service, an amazing breakfast and the perfect location head to Portinscale!!
Stephen
Stephen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Comfortable stay, go for the dinner package!
We stayed 2 nights at the Derwentwater Hotel. It’s a bit of a quaint traditional English hotel. They seem to have a new and more modern wing and the original bits as we had 2 rooms and one looked a lot newer than the other.
We would highly recommend getting the package with dinner as you get a 3-course dinner, which is great value and not to mention delicious. Breakfast is a full buffet spread which was great too! Sheets were clean and good water pressure for the shower.
There’s also a nice little bar, and some board/card games in the conservatory. Parking at the back of the hotel is £5 per night though.
Kenny
Kenny,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Tim
Tim,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月18日
Graham
Graham,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月16日
Overall i was a bit disappointed with the stay. The room had not been vacuum cleaned. The bathroom was very dated and is in much need of modernising. The shower kept loosing pressure. The staff were lovely and happy to help. Breakfast was very nice
Mitchell
Mitchell,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月16日
Elaine
Elaine,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月16日
I liked the location and the garden.
The rooms are in need of updating and they were not cleaned during our stay.
The television worked on the first day only.
The toilet flush needed attention.
Anthony
Anthony,2 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年11月11日
Nicola
Nicola,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
Lovely friendly and welcoming staff. Value for money.
Keith
Keith,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月4日
Gill
Gill,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Very nice, great staff
Thanks very much to the staff for accommodating my late arrival after midnight. Nice hotel, comfortable bed, good location, great staff.
Martin
Martin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月22日
Needs work, a lot of work.
Disappointing. Unfortunately this hotel really does need a lot of work to be anywhere near as nice as other places we’ve stayed in Keswick. The saving grace of this hotel is the staff members as they were all polite and friendly.
Cleanliness is a big issue, black mould next to the wardrobe, crumbs in the drawers, plates and glasses in the corridors. We booked this hotel from a point of it being a good location, walking distance to Keswick but other than that there really isn’t any other reason to stay here. It needs a lot of work, the sink in the bathroom had a huge crack in it, the bath panel had holes in it. We’re just lucky we were only staying for one night. The curtains weren’t long enough to cover the windows. We did all see the humour in it as we were on a trip with our friends but if you’re looking for something comfortable and relaxing I wouldn’t recommend it.
Daniel
Daniel,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月20日
Lovely spot near Keswick the grounds and garden are beautiful. Staff friendly and helpful
Carla
Carla,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Very nice friendly staff decorating needs up dating food very good
Victoria
Victoria,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月13日
Shame they don't do evening meals or sandwiches on an evening