Alex the manager is excellent, as is the whole staff working under him. Very helpful in every respect and the concierge makes great restaurant recommendations. The international crew have the highest English proficiency, which is very much needed. Well done.
Alfred
6 晚旅行
10/10
很棒的體驗
I-HUA
2 晚家庭旅遊
10/10
I can fine dining with my big dog , isn’t it amazing😁
fan
2 晚旅行
10/10
Chih Ju
1 晚旅行
8/10
Mun Han Marion
1 晚旅行
10/10
Excellent service overall with everything close by. The size of the room is agreeable as it is because it’s Tokyo! The decor is modern with superb cleanliness standard. Breakfast were served in good portion and varieties. The only complain is the toilet needs extra ventilation for no matter how I sanitised and wiped with alcohol it still smells like concentrated piss
From hotel design, bar & restaurants, to the food & drink, guest services, staff… absolutely flawless!
Especially the lobby level manager Alex/Alessandro and his team are so professional and helpful for everything!
It’s a wonderful hotel and we will definitely go back again !