Tru By Hilton Milwaukee Downtown, WI

Unacceptable accommodation

This is a new hotel. The room was not clean. Hairs in shower. Floors were filthy. Important Items missing in bathroom. Washcloths and rugs.

Renae, 1 晚旅行, 2021年07月23日

Hotels.com 真實旅客評語

definitely in an econo style hotel. reminds me of the old Dats Inn back in the 70s. Very small room, limited towels, no blanket for the bed, the soap dispensers were worthless. first time stay in this line of hotel. Never again

scott, 2 晚好友同遊, 2021年07月10日

Hotels.com 真實旅客評語

The hotel is new but WAY over-priced for a small box of a room without a closet, without drawers and without a chair. The bathroom had no towel hooks/bar yet we couldn't have our towels serviced (Hotel continued with CoViD restrictions despite state restrictions having been lifted). Wet towels. Unmade bed. No greetings let alone smiles from staff. Lobbies were dirty. No breakfast as had been promised. Outdoor fire pit didn't work. I will NEVER stay here again. Three nights cost us over $700 and for what?

Rita, 3 晚家庭旅遊, 2021年07月09日

Hotels.com 真實旅客評語

Hotels.com over-sold rooms so we had no hotel room

I've never before had a hotel reservation that was cancelled when I arrived. When my husband, son, and I went to check in, we were told that the hotel was over-booked. The man at reception was kind, but he indicated that there was simply no room available. While we were checking in, three other hotel guests were told the same thing. I literally made 29 phone calls to other local Milwaukee hotels, and finally on the 29th phone call, I found a hotel with availability. I will never use hotels.com again.

1 晚家庭旅遊, 2021年06月25日

Hotels.com 真實旅客評語

Pass on staying here

The hotel was not very clean. I had to mop my entry way because the floor was sticky. Toilet paper was not stocked and when I requested at the front desk, was given a dirty look like I was lying about the 2 almost empty rolls housekeeping left us. Breakfast choices were poor and the 'juice' was disgusting according to my kids. There is nothing about the hotel that would bring us back.

1 晚家庭旅遊, 2021年06月19日

Hotels.com 真實旅客評語

We booked our stay through Hotels.com. We arrive to check in and was told that the hotel was sold out. The clerk stated that the third party apps don’t update their rooms based on the hotels available rooms. We are still waiting for a refund.

1 晚家庭旅遊, 2021年06月12日

Hotels.com 真實旅客評語

Okay for a quick stay

The room was small but nice, and very quiet even though we were behind the elevator. However the hotel was SO dirty! Luckily our bathroom was clean, but the floor was sticky. And the floor of the elevator was caked with dirt to the point of being disgusting.

Elizabeth, 1 晚旅行, 2021年06月12日

Hotels.com 真實旅客評語

2 days no TV

I stayed for 2 days no internet connection couldn’t watch tv. There was no microwave in the room!

monique, 1 晚旅行, 2021年05月29日

Hotels.com 真實旅客評語

Great location

Great location to the third ward! Very clean and great team.

1 晚旅行, 2021年05月01日

Hotels.com 真實旅客評語

Nice and clean

1 晚家庭旅遊, 2021年05月01日

Orbitz 真實旅客評語