We had a room in the older section (doors open to outside) as opposed to newer building with interior hallway. It was clean but a bit dated. Bed very comfortable. There was a loud banging noise periodically coming just behind the wall, probably water heater or pump. Continued at regular intervals day and night. Quite annoying.
While checking in were told housekeeping was by request. No big surprise as most hotels have this policy now. We were staying 3 nights so I asked that we have housekeeping after night 2. Desk person said sure and made a note to order that for us. That morning when we left we placed all towels on the bathroom floor and tidied away our belongings to made housekeeping easier. When we returned late that evening, room had not been serviced. Not happy with that.
Breakfast offerings were varied, delicious, and well presented. Dining room was clean and staffed with helpful attendant . No complaints there.
Jacqueline
Jacqueline,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
The Best Cleanliness for me
Excellent i never been to a Hotel so clean and so right for me suited my needs the staff was nice wifi was good everything was in excellent working condition next time i take a trip up this way definately gonna be using Quality inn here
Kenneth
Kenneth,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
Clean, quiet, helpful staff.
The wifi worked only in the lobby. This is an old facility that is in okay condition.
Richard
Richard,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 24 日
Jaden
Jaden,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Misty
Misty,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 12 日
Yikes
When I checked in the staff was wonderful. But it went down hill from there. The room had an overwhelming smell of fragrant cleaning products. And there was a fly in room. I needed to sleep and did not want a fly flying around my face.
I asked the front desk if there was another room. They switched me to a difffent room. The second room also had a overwhelming cleaning product smell and another FLY! But more problematic was the WiFi was intermittant.
SO I asked if I could switch to another room. The third room did not smell nor was there a fly but the bolt lock on the door did not engage. I went back to the 1st room. got a flyswatter and slept.
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 7 日
Abigail
Abigail,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Laurie
Laurie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
Elizabeth
Elizabeth,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 1 日
ryan
ryan,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
Jenny
Jenny,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
Dirty
We checked into the room. The toilet had pee inside it and the handle to the toilet was completely broken so it did not flush. There was also dirty towels in the bathroom altogether very gross.
Ashley
Ashley,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Our stay
The spout for the tub fell off while showering. We had to hold it on with our foot. They did not leave us extra blankets and towels for the pull out bed.
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 16 日
Was a clean room. Parking lot had a lot of people just hanging out and smoking. Was pretty gross. Think the people hanging out rent rooms to live in
Brian
Brian,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
I booked this hotel mostly so my kids could use the advertised indoor heated pool. Then I arrive and am told the pool is broken and my only option is to drive to Holyoke and use another property’s pool. If a major amenity is not working or available, it should be noted when booking. I’d like a partial refund since my full rate included a pool and we didn’t get what we paid for.
Greg
Greg,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
The room was clean and large. They do need to have a luggage rack for suitcases because the only place to put and open a suitcase was on the floor! Not good for seniors!
Debra
Debra,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 14 日
Okay, but not great.
This motel has seen better days. The rooms have been sort of upgraded. The bed was very comfy, so were the pillows. It was clean in the rooms. Outside pathways are showing wear. The breakfast was lacking in healthy food. Housekeeping on request worked okay for me as a single traveler.
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
Room was clean and in a very nice area
Ashley
Ashley,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 8 日
Clean but lots of things broken. Missing light bulbs with minimal lighting. Faucet was barely hanging onto sink. Toilet was moving around on the floor. As well someone with a master key attempted to open door two hours before check out.
Andrew
Andrew,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 6 日
It was an average stay. Nothing great but served a a good place to sleep