Usually a great stay here. The only issue was lukewarm water in the shower.
Barbara
Barbara,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
Access to wrong room versus robbery?
Someone tried to come into my husband and my room at 0500 after we had arrived back from the local casino at 0300. The safety lock however was on. My dog went crazy when we heard the door slam open and hit the safety lock. Whoever it was left the door open and I had to get up and close it.
I tried to call down to the front desk and no one answered.
I then went down to the front desk and the receptionist stated no one had come or gone, she doesnt know how that could have happened, and she and only one other employee were in the building currently. The only thing she could do was tell management.
When I questioned the manager in the morning he said he checked the cameras and hadn’t seen anyone. I proceeded to ask if he saw me walk down to reception and he said no.
I asked about housekeeping and they said their shift doesnt begin until 0800. They also said the room keys are deactivated after guests have checked out.
So who tried to enter my room? And how did they get access?
Ashley
Ashley,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月28日
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Thomas
Thomas,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Jonathan
Jonathan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Kay
Kay,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Anita
Anita,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月11日
Connie
Connie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Very nice and clean
Very friendly, hotel was clean and had all necessary amenities.
Connie
Connie,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
Louis
Louis,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月3日
Potty mouth counter help
The hotel was nice. A little dated, but this is to be expected. The toilet was built for a small child, which was strange. Other than that, it was ok.
BUT... while checking in, the girl at the counter insisted on telling me jokes. This would have been ok, if it were one nice joke. But these were several jokes and even ended up with some pretty vulgar ones.
Very unprofessional. I was glad I left my daughter in the car to check in.
Joy
Joy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月31日
The only issue was that the plug for the tub didn’t work but we made due
Jessica
Jessica,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
Tara
Tara,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
We were told I could not get clean sheets until I was there for 4 days after my son got sick the first night we were there from an asthma attack from the dust in the room. Then I was told the same thing about vacuuming the room after day 4. We were not allowed to eat in the breakfast area because the owner does not allow it. We are a family of 6 in the biggest room they have and still not enough room to eat a meal in there. I had to do laundry, I went to the desk to ask for quarters. She stated I do not have any, I replied well how am I able to do laundry, she replied I don’t know. If you look at the laundry room it states the front desk has laundry supplies. I thought They would have quarters. I had to walk across the street with 4 kids to get quarters! Overall this was the worst experience I have ever had at a hotel, I will never be staying here again.
Anney
Anney,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月27日
Not good enough, they don’t have that room on the application
Mahmood
Mahmood,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月25日
Ae
Ae,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月24日
To the nice gentleman who tidies up everything all day—— a HUGE thank you for your positive, great attitude during my stay. From the moment I first walked in to the day that I was leaving you were nothing but positive during my sadness burying my dad. I appreciate you even checking on me when I was having breakfast……your bartender, David? was extremely nice and funny putting a smile on my face for two nights. I appreciate these two people more than you will ever know! Give them a raise!!!
Mari
Mari,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月24日
The breakfast should be more organized, and more inviting.
Anum
Anum,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月23日
david
david,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月20日
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
erica
erica,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月20日
A tiny bit above average
It was exactly what you would expect from a best western. Maybe a little better than average. Nothing to complain about.
Nathan
Nathan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月19日
Very bad smelling. You can’t breath once you get in the room.
Very basic breakfast.
Nothing to do within 20 miles.