It was horrible at check in. The room I booked was very deceiving and I will never stay…
Always a great stay at this location. Clean friendly and comfortable. Even during COVID…
住宿表示有確實遵守We Care Clean (貝斯特韋斯特)和SafeStay (美國飯店業協會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿確認有配合We Care Clean (貝斯特韋斯特)，加強清潔與消毒措施。
Very nice hotel. Clean and comfortable
Tammy, 2 晚商務旅行, 2021年08月27日
Entrance is a little difficult. Great overall location. Staff was kind and courteous. Pool was clean as it could be for late August. Rooms have been recently updated, no issues.
Melissa, 2 晚家庭旅遊, 2021年08月27日
Reserved a room with two queens and a sleep sofa. The sleeper sofa was broken, there were no other rooms available. Took management a couple of hours to figure out what to do, they wound up providing us a second room for the first night at no additional charge and they fixed the sleeper during day 2 of our stay. The sheets and beds were not changed or made during our 3 night stay, even though I asked the front desk for it after the first night of our stay. The place was OK overall and the front desk was nice. Room had issues they should of known about, they fixed it, but it shouldn't have happened in the first place
Donald, 3 晚家庭旅遊, 2021年08月19日
Seems that booking through Hotels.com they give you their worst possible room, second time this has happened. Don't bother sleeping here if you do not have earplugs! Hotel was comfortable, somewhat clean but I was stuck on the bottom floor next to the back door. Floors are very thin and had people stomping around above me a couple of nights. The air conditioner was extremely loud, not a soothing loud but an annoying rattling every time it kicked on. Helped when I put the fan on low but then the room got warm at night. I was working an event nearby, stayed there for 5 nights but was always way too tired to complain and ask for a different room. Swimmer, wax earplugs helped me sleep the last few nights I was there. Overall, decent place for the money but I'd probably try another property in the area before going back here. Ground floor is not the best choice, weird bugs crawling around in the room and dead roaches outside in the hallway. Best part of the place was the shower, you don't normally have a nice shower someone over 6' can enjoy, this one was really nice, glass door and everything.
Richard, 5 晚商務旅行, 2021年08月18日
Paid for a quick getaway my husband and I upon checking in my room was not ready and I checked in at 4 o’clock I pay for a room that was not the size I had originally reserved the manager never contacted me
Earlisha, 1 晚旅行, 2021年08月14日
Hotel was a advertised & would stay again if in the area. The staff was excellent.
Robert, 1 晚旅行, 2021年08月02日
I wanted to really like this place, but instead it was just okay. The lobby has been updated which is to be expected these days. The rooms themselves have a modern feel, but if you look closely you can see that attention to detail was lacking during the room renovations. Outlets behind nightstands were missing covers. What outlet covers were there were discolored. Bathroom tile in some places was pretty dingy. I can kind of look those things over, but the overall room cleanliness wasn't there either. The chair in the living room section of the suite clearly had something spilled on it an not cleaned up. I was in a pet friendly room which had laminated flooring which is good for accidents. However, you could tell that the floor had not been mopped and there were various stains and food residue on the floor. The TV's were also an issue. When I travel I usually bring a gaming console with me. Well, the TV's had no way of switching inputs even though there were various HDMI inputs on the back of the TV. The TV in the bedroom also emitted a weird buzzing sound even though it was off. I sleep with a fan on, so that didn't bother me. I could see it bothering others though. All that said; the staff was super friendly and the hotel is located near a lot of commercial shopping be it sundries or sustenance. My room was also right next to the side exit which made it easy to take my dog outside for breaks.
Michael, 1 晚旅行, 2021年07月27日
Amazing friendly hotel. I totally recommend it. Staff is very nice and has great service. One of the best pet friendly hotel I’ve been
Alan, 2 晚家庭旅遊, 2021年07月17日
Though the hotel was recently remodeled, there were still signs of areas needing a lot of repair. Multiple areas on our ceiling were leaky and cracked. There were cockroaches in the room. There was left over hair left on the counter of the bathroom. And our hallway smelled heavily of marijuana throughout our entire stay. We would not stay at this hotel again.
Whitney, 3 晚旅行, 2021年07月02日
Great staff and service
Esmeralda, 3 晚家庭旅遊, 2021年06月19日