Arrived at 8:00pm, rooms not ready, checked in by duty manager who was family rude, only one lift working so waits if up to 15 minutes per fill, asked for more pillows, twice but never arrived, hall way very noisy with slamming doors and shouting and finally asked for poached eggs at breakfast to be told they’d be 30 minutes so didn’t bother, just not a good experience, chose Leonardo because of previous experiences, they were not like this though!!
Don’t stay here!!!!