stayed here a bunch of times, to me its always 5 stars, the cleaners usually drop hairs or leave little dirt in the tub but we rinse it before we use it, staff could do that themselves but its okay, great price for what you get, however it was concerning the room we stayed in didnt have a restroom door but when we left we did see the door (we assumed was ours) sitting broken in the hall, but we thought it was funny