We really enjoy out one night stay,the gave us 2 complimentary drinks per adult.Food a
Leidys
1 晚家庭旅遊
6/10
This facility needs to be remodeled. It is run down.
Amneris or Herman
2 晚家庭旅遊
10/10
Comfort and convenience you expect at Embassy Suites. Staff was all friendly and knowledgeable making a good experience great. Would recommend this location and will be back!
真實旅客
1 晚家庭旅遊
10/10
Mike
1 晚旅行
10/10
Erin
2 晚旅行
8/10
Kris
1 晚旅行
10/10
Tina
2 晚旅行
8/10
Overall we were impressed by the property & most of its amenities. The front desk was responsive to our needs. It easily would have been a 5 star review except for a few items however. First hotels.com listed $22/day for parking. We were disappointed to find out it was $24 & no adjustment was offered. Then my streaming device could not connect to internet & the front desk promptly sent a tech who was unable to fix the problem but said he would find a solution & get back to us never to be heard from again. This does seem to be an issue with hilton properties (shame on them) which will have us think twice about booking in the future. Housekeeping removed all used items but replaced nothing thus requiring another call to the front desk. While not too major these inconveniences are disappointing when on vacation.
真實旅客
3 晚旅行
10/10
Kathleen
1 晚旅行
10/10
Melissa
1 晚旅行
10/10
Eric
2 晚旅行
10/10
JASON
1 晚家庭旅遊
10/10
Only complaint was i reserved a smoking room and wasnt given one
Joshua
1 晚家庭旅遊
10/10
Alex
2 晚旅行
10/10
Allison
1 晚家庭旅遊
10/10
Comfortable room always a great stay and so much included. Great value and walking distance to Kia center or phillips center. Just learned this stay to ask for a higher floor room away from a corner street, did have some exterior downtown noise early hours of the morning.
Sharon
1 晚好友同遊
4/10
I am super disappointed with my stay. I paid good money to ensure we had a clean room and it was all but that. When we got to the room there was some sort of wet substance all over the living room floor. I found out because I took my shoes off at the door and my feet got soaked. We were needing to head out to our event so I told the gentleman at the check out counter when we were leaving. He gave us the parking money back but said he couldn’t do more because we went through hotels.com and not them. So now I paid nearly $300 for a gross room and cannot be compensated.
Kristin
1 晚家庭旅遊
6/10
thomas
1 晚旅行
10/10
Randi
2 晚旅行
10/10
Excellent staff. Dane the AGM went above and beyond when i wanted hot tea at 11pm. Hes an asset to the hospitality industry. Very good, plentiful breakfast. Friendly staff on the bar. Great location if you have no car.