It was dirty and had a bad smell. The restroom had hair on toilet and floor area with something that looked like mice drippings. The towels were stained and the bed covers had stains and cigarette burns and cigarette smell The furniture was nasty and had water glass stains the television was broken with lines in the screen from the cracks. The carpet was stained and dirty with crumbling pieces of food and paper on it. The room was just nasty. I would have left but other places were sold out
I was given a SMOKING room with a 10yo.
1 king bed for 3.
Fridge not working.
Pubic hairs on top of the toilet.
Franklin
Franklin,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月20日
No elevator no choice of snacks. The ones that were in were outdated
Kathy
Kathy,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月20日
Bad Customer Service/ no hot water
I've stayed here a couple of times and never had any issues until this last time! First off, the TV didn't work and the guy at the desk said to "unplug it and plug it back up" week we did and it worked for a while and then it didn't work at all for the rest of our stay!
The water in the tub did NOT get hot at all but the sink water was super hot so I literally kept filling the ice bucket from the sink in order to take a hot bath!!
I then asked to check out at 11:30 and they said they would give me until 11:15 without charging me extra and at 11:05 they were knocking on the door telling us that we needed to check out now so the housekeepers could clean the room!!
I don't know if they got new owners or what, but I was so disappointed! We will NOT be booking this hotel again!