I called the day before my arrival to confirm my reservation was correct and even had the online agent verify the reservation and pet policy. When I arrived, I quickly noticed the clerk picked up her cell phone and began calling the owner because when I gave her my name she could barely explain WHY my reservation was cancelled and they had NO more rooms. The manager who was on the phone indicated the lady earlier attempted to run my card and it was denied. They were not of any help or care and neither was the agent from Expedia. It is scary to know that you make reservations and when you show up no room or place to stay in the area is available unless you pay for premium rooms which were about $60.00 more than the room already reserved. The hotel looks nice from outside, but take a few seconds and observe. While inside dealing with the reservation issue, my friend waiting in the car and observed a drug deal, 2 prostitutes working a car in the parking lot, and children and people walking the balcony of the second floor. The entire place quickly felt very unsafe and definitely not a place you would comfortable stay EVER.
Mark
Mark,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月10日
Could be upgraded
Hotel is outdated, fixtures are old and leak, beds are hard and uncomfortable.
Frances
Frances,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Megan
Megan,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月9日
Josh
Josh,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月3日
Kristin
Kristin,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月30日
It was accessible from I-85 and Hwy 76. There could stand to be some updates to things like the bathroom. The light by the bed nightstand did not work and it was difficult to go thru channels on the tv.
Merle
Merle,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月27日
The hairdryer was not working, it was obviously broken and we had to ask for a new one. They brought a new one promptly.There was not a microwave. There should be a standup shower, not a shower in a tub.
Allison
Allison,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月24日
The bathroom was not the greatest.
Samuel
Samuel,6 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2024年9月24日
stains on walls, sheets, etc. toilet was broken. just overall dirty.
Erica
Erica,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月23日
Door frame in bathroom chewed by a dog, and that dog used the rug to pee on. When we arrived the carpet was wet and we sat on it not knowing it was there. Moldy shower curtain. Dirt smudges on walls in bathroom.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
John
John,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月22日
I will never stay here again! This is one of the worst run hotels/businesses I have ever been in contact with. Horrible customer service, charged multiple times for hotel room, bed bugs, dirty, random worker walked in room without notice.
Chris
Chris,1 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024年9月9日
This was absolutely the worst!! Property is definitely not how it was pictured! My wife and I had to go to Walmart to get cleaning supplies to clean the room. The walls were dirty, the carpet was disgusting and appeared not to have cleaned in months to the point the room smelled dirty and mildewed. A roach was crawling in the air conditioner, a spider was crawling in the bath tub, ring in the toilet. The wash clothe and towels were dingy, the iron tore up while ironing we asked forva replacement and we were ask if the blow dryer would work instead which by the way a previous visit wrote on the wall the blow dryer nor the socket worked and they claimed they didn't have anymore rooms. The linen didn't look very clean.either. YUK..Do yourself a favor and go elsewhere. Unacceptable ESPECIALLY for the price!!
Fred
Fred,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Tim
Tim,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月4日
The room need it some repairs holes on the bed bord no security bolt at door toilet dint flash out right
humberto
humberto,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月19日
No good
jose
jose,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月19日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月16日
No bathroom light
The bathroom light did not work.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月15日
Filthy doors. Handprints all over. Shower matt was filthy from placing on floor. Probably the only time/way it is cleaned. Sheets looked like they hadn't been changed.
kathleen
kathleen,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月9日
No complaints here
Needed a night away from my 3 year old to be in a dark cold room alone watching what I wanted on tv and sleeping in a big bed alone with all the room I could want or need and that’s what I got
Sattney
Sattney,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月3日
LilBourne
LilBourne,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月2日
Crappy owner
We booked for 2 days and on the 2nd morning we asked them to make the bed and bring new towels before we left to enjoy our day. We came back to find they had thrown our food away that was in the fridge as well as thrown my insulin pens away. We were told he knew they threw my insulin away cause the owner does stuff like that. We're from Ohio in SC on a work trip and now I have no insulin. It coats me 1200 a pen. They said they would replace it, so when we were checking out we asked and they said there is nothing they can do about it. Extremely pissed as it was a new insulin pen.