Very convenient location and friendly staffs. The room is clean and still new.
Jackie
3 晚商務旅行
10/10
yi-chun
2 晚好友同遊
10/10
above all, the experience staying here is good.
checking in on the new year day (and is for sure that the front desk is very busy... keeping us waiting for almost half an hour or longer. )
staff is friendly. location is not bad (really close to the time square in 10-15mins walking, 10 mins to 5th Ave, for shopping)
the only bad experience is the cleaning...
it for sure that the cleaning lady did not clean our room... no new towel...
YI
1 晚好友同遊
6/10
Chih-Yung
1 晚好友同遊
8/10
真實旅客
2 晚旅行
4/10
When I booked the hotel in Expedia, one breakfast included in the room fee. But when I check in, I did not got breakfast ticket. The hotel said my order did not included breakfast. I paid 30 dollars for breakfast. It is so bad.
Guanheng
2 晚旅行
2/10
The property closed and didn’t let anyone know
Amber
3 晚旅行
10/10
Sehr sauber und hochwertig zum kleinen Preis
Michael
5 晚家庭旅遊
2/10
The property is closed when we arrived. We waited outside the hotel, freezing cold
Joy Marie
2 晚旅行
2/10
Arthur
2 晚旅行
2/10
They cancelled our booking a week before our stay and haven't refunded us
Brandon
2 晚旅行
2/10
I didn't like nothing because they closed 😞
Melissa
4 晚家庭旅遊
2/10
The hotel was closed which caused all sorts of issues for us snd your employees never updated your system to reflect our relocation
MARIA ISABEL
2 晚好友同遊
2/10
The property was closed and doors were locked upon arrival at the front door of the hotel. Calls to the hotel were not answered. Representatives at Travelocity appeared unaware that hotel was closed when contacted.
Michael
3 晚浪漫之旅
10/10
Apesar que no abrieron el hotel fueron responsables al darme otro estadia
Luz
3 晚家庭旅遊
2/10
Hotel was locked with lights off.
Could not check in. Had to sleep outside hotel entrance.
March
3 晚商務旅行
8/10
The hotel was nice and comfortable, however, the building was older and although the room was accessible, it was extremely challenging to get down the hall ways and into and out ofbthe elevator with the hallways being narrow. Just barely wide enough for a wheelchair or scooter.
Christina
1 晚家庭旅遊
2/10
Jennifer
1 晚旅行
10/10
Rashad
4 晚旅行
8/10
Regan
2 晚好友同遊
4/10
We actually stayed at The Stewart. Double tree was not available. Room was old, wall paper pealing off, stained carpet, stained bathroom tiles, bedding was stained and no one had vacuumed under the beds in months. Tv didn’t work. Would not stay there again or recommend.
Sandra Elizabeth
4 晚浪漫之旅
2/10
Cesar
3 晚旅行
2/10
Tammy Lee
4 晚旅行
2/10
We were boarding a plane only learn the hotel was completely shut down. No advance notice and no rebooking until we reach out to Expedia who did a great job