1. didnt clean the room for three days
2. the light turn off by itself, and it is dangerous when you are taking shower
feng hsia
feng hsia,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月23日
Very nice area, my partner and I had a great time here
Jason
Jason,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年4月30日
Nice to stay
Hotel location is perfect, where it is just next the Grand metro station and car rental is in the B1. Very convenient. The only thing to complain is that we asked the house keeping service and no come.
WEI JUNG
WEI JUNG,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月7日
Hosea
Hosea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Nicola
Nicola,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
The Detroit Lions
Wonderful Christmas trip
ERIC
ERIC,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Teressa
Teressa,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月4日
Messy check in and noisy
Check-in was messy, could not find my reservation, for some random reason was given a room which was for someone else and was booked for a longer stay. Incidentals “initial charge” was for the longer stay (which was then corrected and dropped). When we got to the room we saw it was an accessible room and not the city view we booked and paid for so went downstairs to tell them about mistake and that we were ok moving if the room was booked by someone who actually needed it. They only corrected the stay of my reservation and said it was ok to stay in the room. Result was that after 11pm someone tried to enter our room and at 11:40pm we had the receptionist knock on door to check who was in the room bec it was double booked!!! He said ok and nothing else happened but the whole experience felt very messy compared to other times we had visited. Also, extremely noisy. Guests have no respect if others are sleeping and there was a lot yelling in the hallways very late hours (3-4:00am) Looking for another hotel next time.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月4日
Homeless haven
Homeless people allowed to roam freely around the lobby. Begging people for money. I caught a man going through a guests luggage. Later that evening the same man was sleeping on a couch in the lobby. Very few outlets worked in our room.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Roque
Roque,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月2日
Although the hotel was nice in itself there is no warning about how thin the walls are and sense of security for the rooms. Multiple times I called the front desk for them to ask our neighbors to keep it down with a promised call back and they never did. I was awoken at 1am by multiple neighbors screaming and partying in their rooms and never got to go back to sleep, this resulted in us checking out at 7am because we couldn't take it anymore. We paid a lot of money for this room on top of the $61 parking and we left extremely unhappy.
Danielle
Danielle,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月31日
Carrie
Carrie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
THAI HA
THAI HA,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Fun weekend in Chicago
Loved the location… right next door to a self-park. Nice big room with a nice sized bathroom.
Alfred
Alfred,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Leroy
Leroy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Lattuca
Lattuca,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月21日
Katie
Katie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
gary
gary,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月18日
Very nice great location
Overall, nice experience. Very friendly staff. Room was very clean and orderly. Would stay there again as location to downtown Chicago was fabulous.
Kara Lee
Kara Lee,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Book It
Traveled to Chicago for Jennifer Hudson concert and Christmas activities. Hotel was in perfect location, very clean and staff was great.