Hotel facilities were ok and moderate, I know what I paid for for an IHG group hotel. But the problem is front dest staff are very rude and reluctant to assisit. We arrive very late for late check-in but when requested to keep luggages in reception for next day morning pick up (as we are leaving/check-out in early morning, there's no meaning for us to bring a lot of luggages into our room at that late), But staff are not helping, and directly very harsh and reject us, also very in-polite. This is amont worst service for all the hotels I stayed on Hotels.com
CHING-CHIEN
CHING-CHIEN,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 2 日
Nice, large suite
Sean
Sean,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
Theodore
Theodore,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Krisi
Krisi,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Bryce
Bryce,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 23 日
Night manager was amazing and gave us a short tour to our suite. Staff friendly and helpful!
Rhonda
Rhonda,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 22 日
Do not stay here again
Not a good stay. Bathroom door is warped and would not latch. Toilet needs attention and often keeps running. The roof units outside our window were loud and annoying.
Millie
Millie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 21 日
Terrelle
Terrelle,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 20 日
Kelly
Kelly,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 17 日
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 5 日
Tabatha
Tabatha,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 4 日
Will definitely stay again.
It's very clean, nice, and comfortable
Johnny
Johnny,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 1 日
Nice hotels
This hotel was very nice and affordable. The staff was friendly and professional. The rooms are spacious and the beds were comfortable.
Delbert
Delbert,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 23 日
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 22 日
Amber
Amber,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 17 日
Good place to stay
Carlos
Carlos,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 15 日
Jermaine
Jermaine,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 11 日
Melinda
Melinda,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 10 日
We had some crusty toenails in our carpet. There is quite a bit of road traffic outside the window. Bed was comfy.
Thea
Thea,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 10 日
The stay was rude multiple times. KC kitchen service or first morning for pre paid breakfast was minimal. They basically gave us our plate and both went to the back. We never saw them again. Room service was rude to my fiancé. When she asked to have the room cleaned they were reluctant to provide the service and had a poor attitude. There was one night where we waited at the front desk for over 30 minutes before staff arrived to help. The heated pool was down and we were not informed. We had to discover that on our own. The restroom had no vent. The carpet in the room had an odor and needed shampooing. I will never return and quite frankly feel that we were over charged and treated poorly
Aaron
Aaron,6 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 9 日
Birthday peace of mind
My stay at the hotel was really nice. Ryan and Dalton were extremely friendly and funny. They made me feel welcome. Great personality! Everything was clean and fresh. I would definitely recommend staying here. I will return again !! Supernatural team. 😊
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 8 日
Clean, friendly, nothing fancy but good value. Would stay again