飯店已更名,外觀找不到所訂的飯店;飯店老舊,電梯有一台壞了!晚上好多小黑蚊,趨光性所致,洗臉台都是小黑蚊屍體;早餐是到隔壁Quality Inn 用餐。
Jyhhwa
1 晚旅行
10/10
The service attitude is very good. I arrived at the hotel at 1 o'clock, and they gave me an early check in
Ying
1 晚家庭旅遊
8/10
真實旅客
1 晚好友同遊
4/10
真實旅客
1 晚旅行
4/10
The hotel was shut down for renovations. They did not answer phone (it rang out) or forward calls to the hotel next door where one of the two rooms we reserved had been transferred. Very poor processing. The stay at the Quality Inn next door was good once they gave us the 2nd room.
John
1 晚旅行
6/10
Christopher
1 晚商務旅行
6/10
Our room was fine and had easy access to downtown Charleston. I wasn't impressed with the condition of the hotel, particularly the elevators. The slot next to the working controls is boarded up and the working elevators are in need of cleaning. Continental breakfast was in the hotel next door.
While we were there it was almost constant hangout / drug usage across the street (at least it wasn't in the hotel parking lot) and as we were leaving a girlfriend/boyfriend dispute from someone who had stayed at the hotel got loud with plenty of shouting. It didn't seem that out of character for the clientele.
Tyler
1 晚家庭旅遊
2/10
First of all they changed their name to best western so we spent an extra half hour trying to find the place. The reception, room and halls we updated beautifully. But the one elevator that worked for 8 floors was very dangerous and had not been inspected since January 2024. There was an ice machine on every floor, only 2 worked. Breakfast was in the motel next door. The neiborhood was scary and they overcharged us by over $50
robert
1 晚旅行
10/10
Lauren
1 晚旅行
8/10
Comfortable and convenient to airport
Christopher
1 晚商務旅行
10/10
Brian
1 晚旅行
8/10
The room is as clear as the picture. The neighborhood has been passed by and the hotel and parking lot are run down. The people were nice and friendly. The wifi does work well.
Dennis
1 晚旅行
6/10
The hotel was nice the pool and gym was closed and we had to switch rooms due to a bug problem other than that the staff was nice and funny and it was quite comforting
Sucora
2 晚家庭旅遊
4/10
Carpet was stained toilet was stained halls smelled like an old dusty house. You can smell weed everywhere. Prostitutes all around
Irene
1 晚家庭旅遊
10/10
Joel
1 晚旅行
8/10
Found an open package of men’s hair treatment under the bench in the room. Homeless people fighting in the parking lot. Altogether, the hotel was pretty clean though, staff was really nice, and it was very close to downtown
Brittney
2 晚商務旅行
10/10
James
1 晚旅行
10/10
Kris
1 晚旅行
4/10
PATRICIA
1 晚商務旅行
8/10
The only thing that upset.me was the fact that i had to pay $100 deposit that i wasnt aware of. It was never mentioned by the ad or by hotels.com. i wouldnt have stayed there!!
Matthew
1 晚旅行
8/10
Harmon
1 晚旅行
8/10
alright. I was there myself as a transit person. It was ok. Staff were friendly and helpful.
Anand
2 晚旅行
10/10
Check-In staff were all excellent; very friendly and personable. Lobby area was clean and presentable. My room was very clean and comfortable. Housekeeping was attentive and friendly. My only negative was the condition of the elevator. It functions, but could use a refresh. I was somewhat disappointed that the continental breakfast was moved to the neighboring hotel. The other time I stayed here the breakfast was in this hotel and it was much nicer than next door. Not a big deal. I really like the location as I can walk to restaurants downtown. I would recommend this hotel to friends (but I would warn them about the elevator lol).