The worst hotel experience my boyfriend and I have ever had in our lives. Paper thin walls separated us from our loud neighbors that kept us up until 5am. The shower heads had suspicious mold-like residue. If this wasn’t bad enough we woke up to ants in our bed!!! I thought I felt something crawling on me last night and that confirmed my suspicions. I am trying to contact management to give feedback and only receive voicemail. Very unprofessional.
Erica
Erica,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月17日
I wouldn’t stay here again in the winter. Felt run down. Maybe I’d feel differently in the summer.
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月20日
Not great
Looked like the room was updated 20 years ago. Poor parking, poor signage and run down.
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月6日
Convenient
Location is great. Rooms could use some updating, but were pretty clean. Had to make multiple calls to get clean towels as three were not enough for two people and six nights.
Kevin
Kevin,6 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月22日
In need of an update..no parking
Paul
Paul,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年9月19日
Barely any guests...room keys don't always work, TV hard to use, no body wash, disappointing
Suzanne
Suzanne,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
Location and amenities Clean and quiet Good shower and porch/deck.
We’ll be back!
Bob
Bob,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年8月29日
Very misleading on the website for the accommodations and not handicap accessible for parking or hotel building and the parking period is terrible
Beds very uncomfortable
Marsha
Marsha,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月27日
Andrea
Andrea,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年8月26日
The property is cute and quaint. It has comfortable beds. My only complaint is the walls are paper thin. We could clearly hear any talking in the hallway and in the room next to us. Other than that it’s a great place. Lots of restaurants to choose from.
Paula
Paula,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月29日
Beautiful surroundings
Glenda
Glenda,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月24日
While the property was beautiful, I expected a little bit more from this caliber of hotel. For example, the walls were very thin in my hotel room, and I could hear the TV from the next-door room as well as a crying child most of the night.
Apparently, there was a fitness center that was not functioning.
Sandra
Sandra,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月22日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年7月21日
Dirty, poorly maintained yet very expensive.
Despite an awesome location, Shore Club is one of the worst stays I've had at any price yet I paid $375 a night.
I was told I could check in early, but when I got there, they said the cable provider was doing things so we had to wait. Then they told us we can't park in the lot because it is reserved for condo owners. They pointed us towards a first come first served public parking area. We had to finds street parking in a busy resort area.
The hallways were a dank dark blue and led us to our very musty room. There was no way to call the front desk because it was abandoned. The sheets felt like cardboard, the bed horrible, and lighting in the room was inexplicable poor with a range of 5000K LED desk lamps and regular incandescent which made it hard to have them all on at the same time. The room had zero character or comfort. I was awakened at 3 am by somebody stumbling around the room above us as there is no sound insulation anywhere.
In the morning I had to make a pot of coffee in the "breakfast library" myself because there was no one to be found even though the sign told me to "ask front desk attendant" if something needed to be replenished.
There was no maid service but I did find towels in the "CLOSED" exercise room which was converted to store clean linens and towels on the floor and piled on the exercise equipment.
This is a dump taking prime rates from a captive audience attending events at Road America. Here us a typical photo you can expect.
Steve
Steve,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月21日
Kathrina
Kathrina,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月4日
Andrew
Andrew,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月24日
Where’s the staff?
Great location. Good rooms.
Our checkin was not good. We told them we would be very late. When we arrived at 11:30pm, the lobby was open but no one was there. We called multiple phone numbers and none of them worked. Eventually a guy pitched up and told us he’d left our keys at the entrance. They hadn’t given any instructions in this regard, and it was dark so we didn’t see it.
Angela
Angela,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月17日
Wonderful Hotel in perfect location!
Lisa
Lisa,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年5月18日
Subpar
Smelly, bad breakfast. Room looked okay. No tv remote when tv was left on when we arrived. The building I think is attached to an old church and creaked a bit. Okay service when we checked in. No service when we checked out.
Tyler
Tyler,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年5月15日
Maria
Maria,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年5月10日
First the staff could not confirm the reservation.
Wanted to charge me even though it was pre paid was quoted a different amount than advertised.
Second I get it’s off seasons but why stuff is on the second floor?
The pool had no towels the fitness center was closed and full of crap.
They said the was a confidential breakfast but it was granola bars and bananas. The coffee machine wasn’t even turned on.
Upon checkout no one was even around.
Place is terrible
Matthew
Matthew,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年4月13日
The lake is beautiful. The food and restaurants are lovely
Mary Jo
Mary Jo,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年4月7日
The advertising was a lie!!!!! No hot tub, no restaurants, no staff after 8, no bar, no free continental breakfast, parking was ridiculous, no microwave, poorly lit. Very expensive for NOT having what they claimed to have.
Cheryl
Cheryl,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年3月30日
Spacious room and comfortable king sized bedding. Walk in shower and two spray heads, one hand held was great. Hotel location was waling dustance to dining and shops.