Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
The hotel is inside the walled city, right next to the basilica. As no car is allowed to drive to the castle, the hotel offers a free shuttle to pick/drop you to the parking lot where you get in/off the taxi. The hotel has a lot of history but the condition itself needs some maintenance. The view from the hotel is unbeatable and the staff are super friendly. Overall is a very nice stay. Remember to book a taxi before arrival
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
merveille
daniele
daniele,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
La mejor experiencia
El hotel está increíble , súper la ubicación , dentro del casco antiguo , junto al castillo , el personal súper súper amable , nos ayudaron en todo momento y súper actitud , regresaría sin pensarlo . Increíble
MA CRISTINA
MA CRISTINA,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月7日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月5日
Anne
Anne,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Hotel emblematico con todos los servicios
Precioso hotel con magnifica situacion
hemos estado varias veces y esta ulti
ma llevamos nuestra perrita.Todo esta
al maximo nivel tanto el excelente per
sonal en todos sus departamentos asi
como el restaurante y el precioso inte
rior de este hotel lleno de glamour y en
canto.Ha destacar el excelente trato a
nuestra perrita que disfruto el hotel tan
to como nosotros en todo momento.
Victor
Victor,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月25日
Glenda
Glenda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Gayle
Gayle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
A unique and wonderful place
This was my second time at the hotel. 3 nights each. I enjoyed it so much both times. I love walking around the fortress especially after the tourists depart.
The hotel is truly beautiful and the staff amazing. Nenita is a wonderful masseuse. The receptionists are so helpful. I already want to return.
Linda M
Linda M,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Marcin
Marcin,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月19日
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony.
I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
Scott
Scott,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月18日
PAUL
PAUL,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月15日
Jean Georges
Jean Georges,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月14日
Historic hotel in village center.
Housekeeping left us with no toilet paper or tissue paper and had to wait for someone to drive back to hotel at night to resupply.
Otherwise a wonderful place.
Josh
Josh,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月14日
The setting is all.
Julia
Julia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月14日
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location!
Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below.
The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service.
Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine.
For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Paul
Paul,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月14日
Incredible location, let down by indifferent to poor service.