We were in a room that offered snacks which sounds really nice until we saw what was offered. All perishable items were expired/moldy. The apple and orange were also moldy. We spoke to the manager and she said it would be taken care of immediately. We were there for two nights and the food was not replaced even after 3 requests.
Jennifer
2 晚商務旅行
10/10
Lacey
1 晚好友同遊
6/10
Upon check in and check out in the morning, staff wasn't the friendliest. I tried to book online with my Hilton honors account and couldn't so I booked with a third party and when I asked for my free waters because I am a diamond member, check out staff argued with me about charging me for the water in our room. We asked for a quiet floor and room as we traveled for 14+hrs and it was so noisy until after 11:00pm and the bed was as hard as a rock. It was like sleeping on the floor. Not sure what the hang up was this trip as we have always had friendly service.
Jennifer
1 晚旅行
10/10
Marc
2 晚旅行
10/10
Great!
Wade
1 晚旅行
8/10
Heather
1 晚旅行
4/10
Spoke with someone on the phone about which room to reserve thru the app that had the options I wanted
King bed
Large tub
Snacks
Breakfast included
I was instructed a king accessible would fit that.
When I got there I was informed that the king accessible had no tub and the only room they had with a tub was a double queen. Not a big deal till I found the tub was tiny. Otherwise not a bad stay. Nice hotel. But unhappy I was stuck in a double queen room that didn’t have the tub I saw in the pictures
Samuel
2 晚旅行
8/10
Location was in a quiet spot.
Josiah
1 晚浪漫之旅
10/10
Donald
1 晚旅行
10/10
Very clean and the staff is amazing!
Jamie
1 晚浪漫之旅
8/10
Loved the view of the Idaho Falls Temple and the Gardens. The close proximity to the airport was also great considering our late arrival and early departure times from and to Seattle.
Wendy
2 晚旅行
10/10
Ali
1 晚旅行
10/10
Evan
2 晚旅行
2/10
Alisha
5 晚旅行
10/10
Our stay here was excellent! We paid a little more for a river view room and it was worth it! The hotel had a noon checkout time, which was perfect because it allowed us time to sleep in and enjoy the trail in the morning. The space in the room was great and spacious. I liked the closet organizer. I loved the decor in the room, hallways and through the hotel. The hotel was also quiet, another benefit of being on the river side. The staff was very friendly.
Christina
1 晚旅行
10/10
Colleen
1 晚家庭旅遊
10/10
My battery died and they helped me jump
It. I appreciate their help and friendliness. Great hotel and great staff.